- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Store Manager position at Tommy Hilfiger in Glendale, Arizona, responsible for overall store performance including sales generation, staff recruitment and development, expense control, and visual merchandising. The role encompasses comprehensive managerial, operational, and leadership responsibilities, with potential dual responsibility for associated warehouse operations. The successful candidate will drive profitability, maintain brand standards, and develop a high-performing retail team.
Role & Responsibilities
- Generate sales and profit while minimizing losses and ensuring the store is visually distinctive and impeccably maintained
- Identify and implement strategies and initiatives to achieve and exceed business goals
- Oversee and maintain the highest possible customer service standards
- Communicate professionally and effectively with associates and support services, acting as liaison for corporate communications including Human Resources, Loss Prevention, Operations, and Merchants
- Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results
- Demonstrate effective written and verbal communication skills
- Maintain the highest level of security and safety awareness within the store
- Recognize problems, analyze causes, and generate alternatives and solutions
- Manage all controllable expenses, including payroll allocation
- Attend mall/center management meetings
- Create solid partnerships with mall, local community, and corporate partners to identify business opportunities
- Understand and comply with all Receiving, Shipping, HUB Processing, third-party deliveries, and Transfer procedures
- Maintain an organized stockroom and off-site area
- Follow Inventory Shrinkage Improvement Program
- Hire, train, motivate and supervise management and sales staff who embody the Tommy Hilfiger brand image
- Develop all associates to be knowledgeable in product, merchandising, operations, customer service, and sales
- Effectively supervise the sales floor to ensure customer and associate awareness at all times
- Demonstrate teamwork within store and company
- Lead by example and maintain confidentiality
- Analyze and react to business needs, identify top sellers and slow sellers
- Execute markdowns and re-merchandise as needed
Qualifications
- Proven retail management experience
- Strong leadership and team development capabilities
- Demonstrated ability to drive sales performance and profitability
- Excellent verbal and written communication skills
- Strong organizational and problem-solving abilities
- Commitment to maintaining high standards of customer service and store appearance
Skills
Experience
Retail management experience required, preferably in a multi-department retail environment with responsibility for sales, staffing, and inventory management.
Education
High school diploma or equivalent required; bachelor's degree or retail management certification preferred.
Workplace
This position is based in Glendale, Arizona, USA, within easy reach of Phoenix.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Store Director», «Regional Sales Manager», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.