Tommy Hilfiger Store Manager

Role & Responsibilities

• Generate sales and profit whilst minimizing losses and ensuring the store maintains a visually distinctive and impeccably maintained appearance
• Identify and implement strategies and initiatives to achieve and exceed business goals
• Oversee and maintain customer service standards to the highest possible level
• Communicate professionally and effectively with associates and all support services within the company, acting as the liaison for corporate communications including Human Resources, Loss Prevention, Operations, and Merchants
• Take full responsibility for productivity and profitability of the store including sales growth, staffing and inventory results
• Hire, train, motivate and supervise management and sales staff who demonstrate strong presentation and communication skills representative of the Tommy Hilfiger brand image
• Develop all associates to be knowledgeable in areas of product, merchandising, operations, customer service, sales and growth opportunities within the company
• Effectively supervise the sales floor to ensure customer and associate awareness at all times
• Manage all controllable expenses, including the allocation of payroll
• Maintain the highest level of security and safety awareness within the store
• Attend mall and center management meetings and create solid partnerships with mall, local community, and corporate partners to identify business opportunities
• Follow Inventory Shrinkage Improvement Program protocols and ensure compliance with all Receiving, Shipping, HUB Processing, third-party deliveries and Transfer procedures
• Maintain an organized stockroom and off-site area
• Analyze and react to the needs of the business, identify top sellers and slow sellers, and fulfill merchandising strategy
• Replenish merchandise on a timely basis and execute markdowns and re-merchandise as needed

Qualifications

• Strong presentation and communication skills representative of the Tommy Hilfiger brand image
• Thorough knowledge of stockroom organization and systems
• Strong attention to detail
• Knowledge of store merchandise and department operations
• Ability to recognize problems, analyze causes, generate alternatives and solutions
• Proficiency in managing time and prioritizing multiple tasks
• Demonstrated ability to lead by example and maintain confidentiality

Skills

Experience

Substantial experience in retail store management, ideally within a fashion or lifestyle brand environment. Proven track record of driving sales performance, managing multi-functional teams, and maintaining operational excellence in a fast-paced retail setting.

Education

High school diploma or general education development (GED) qualification required. Further retail management training or certification is beneficial.

Workplace

Compensation

The base compensation for this position ranges from USD 60,000 to USD 93333.33 per annum.

Benefits

Medical insurance, vision insurance, dental insurance, life insurance, disability insurance, above-market 401(k) contribution, company-paid holidays, paid time off, seasonal hours, flexible work schedules, access to Care.com services for childcare, elder care, adoption preparation and pet care with backup care reimbursement, tuition reimbursement for continued education, employee discount on company outlets and e-commerce sites, access to wellbeing tools and programs.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.