- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks an experienced Store Manager to oversee all aspects of retail store operations, including sales performance, staff management, visual merchandising, and expense control. The successful candidate will drive sales and profitability while maintaining exceptional customer service standards and the highest standards of store appearance and cleanliness. Responsibilities encompass hiring and developing personnel, implementing business strategies, managing inventory and shrinkage, and serving as the liaison between store operations and corporate departments.
Role & Responsibilities
- Generate sales and profit while maintaining visual distinctiveness and impeccable store presentation
- Identify and implement strategies to achieve and exceed business and profitability goals
- Oversee customer service standards and ensure consistent brand representation throughout the store
- Recruit, train, motivate and supervise management and sales staff to exemplify the Tommy Hilfiger brand image
- Manage all controllable expenses including payroll allocation and inventory shrinkage programs
- Supervise all departments to ensure maximum performance and proper merchandise replenishment
- Maintain effective written and verbal communication with associates and corporate support services
- Create strategic partnerships with mall management, local community partners and corporate divisions to increase store traffic and sales
- Ensure compliance with all receiving, shipping, inventory transfer and loss prevention procedures
- Lead by example and foster a professional, respectful and collaborative team environment
Qualifications
- Proven retail management experience with a track record of sales and profitability growth
- Strong leadership and team development capabilities
- Demonstrated ability to manage store operations, budget and inventory control
- Excellent communication and interpersonal skills
- Ability to analyze business metrics and implement strategic initiatives
- Proficiency in retail systems and point-of-sale operations
Skills
Experience
Minimum 3-5 years of progressive retail management experience, preferably in a multi-department environment with demonstrated success in sales growth, staff development and operational excellence.
Education
High school diploma or GED required; Associate's degree or college coursework in business management preferred.
Workplace
This position is based in Aurora, Ohio, USA, within easy reach of Cleveland.
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Benefits
Medical insurance, dental insurance, vision insurance, life insurance, disability insurance, 401(k) with above-market employer contribution, paid company holidays, paid time off, flexible work schedules, seasonal hours, childcare and elder care support through Care.com, pet care services, adoption preparation assistance, backup care reimbursement, tuition reimbursement for continued education, employee discount at company outlets and e-commerce sites, wellbeing tools and programs.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Store Director», «Retail Operations Manager», «Location Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.