- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
The Stockroom Manager oversees the efficient operation of back-of-house inventory and stock management for Tommy Hilfiger's flagship Regent Street location in London. This role ensures accurate stock processing, timely shop floor replenishment, and SKU accuracy while leading a team and liaising with headquarters operations, loss prevention, and facilities teams. The successful candidate will champion RFID technology across central London and manage omnichannel and digital project implementation within the store.
Role & Responsibilities
- Partner with the wider management team to build business opportunities and achieve company standards and objectives
- Process deliveries, transfers, and stock-related duties with accuracy and efficiency
- Accept incoming deliveries onto the system and organize stock in the stockroom using initiative to improve stock management methods
- Ensure shop floor replenishment is completed correctly and in a timely fashion through effective delegation
- Drive SKU accuracy and lead physical stock takes
- Analyze store-level reports and create action plans to improve results
- Participate in weekly management meetings alongside other staff gatherings
- Communicate store and individual sales goals, performance expectations, and results to staff with guidance on improvement measures
- Manage communication boards and facility-related matters including access controls and alarm systems
- Serve as an RFID champion for central London, working closely with the central operations team to support other stores as needed
- Build strong relationships with key departments and personnel at headquarters, buying and merchandising team, facilities, and loss prevention
- Compile feedback with the Store Manager on product and stock concerns, producing reports and analysis with action plans
- Conduct daily and weekly stockroom walks with the Store Manager or Assistant Store Manager
- Own the rollout and operation of in-store omnichannel and digital projects
Qualifications
- Previous track record within hospitality or retail operations
- Hands-on stock handling experience
- Knowledge of stock control systems, preferably FIORI, Store Force, and RFID
- Strong people management skills with the ability to resolve conflict and manage disagreements productively
- Effective communicator with the ability to build relationships with ease
Skills
Experience
Previous track record within hospitality or retail environments with demonstrated stock handling experience and a proven ability to manage operations at scale.
Education
No specific educational qualification mentioned; retail and operations experience is prioritized.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Stock Operations Manager», «Back-of-House Manager», «Inventory Manager», «Store Stockroom Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.