- Location
- Moreton-in-Marsh England UK
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 24, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Seasonal Sales Associate for its Cotswolds Designer Outlet location. This role serves as a brand ambassador and key touchpoint between the customer and the iconic TOMMY HILFIGER and TOMMY JEANS lifestyle brands, driving exceptional in-store experiences through product expertise, personalized styling, and customer-focused service delivery. The Sales Associate is responsible for maintaining store standards, achieving key performance indicators, and embodying the brand's commitment to accessible luxury and adaptive retail innovation.
Role & Responsibilities
- Deliver exceptional customer service and ensure high levels of satisfaction through attentive, knowledgeable engagement
- Act as first point of contact for authorizing discounts and resolving customer inquiries
- Demonstrate in-depth product knowledge and serve as a brand ambassador representing Tommy Hilfiger values
- Build and maintain professional, lasting relationships with customers
- Provide outfit building and personalized product recommendations based on customer needs
- Assess customer requirements and communicate product features and benefits effectively
- Drive store KPIs and identify opportunities to improve operational and sales performance
- Maintain shop floor and stockroom standards, ensuring presentation and organization meet brand expectations
Qualifications
- Previous experience in hospitality or retail environments
- Proven ability to connect with and understand consumer needs
- Strong communication and interpersonal skills
- Ability to collaborate effectively within a team environment
- Capacity to adapt quickly to changing circumstances and retail trends
- Demonstrated ownership and decision-making capability
Skills
Experience
Previous track record within hospitality or retail required. Experience in customer-facing roles with demonstrated ability to drive sales and maintain high service standards preferred.
Education
No specific formal education requirement stated; secondary education or equivalent is standard for the retail sector.
Workplace
The role is situated in Moreton-in-Marsh, England, UK — conveniently close to London.
Explore jobs in England or in the UK.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Brand Ambassador», «Customer Service Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.