- Address
- 138 Regent Street, W1B 5SG, London, GB, London W1B 5SG View map
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Seasonal Sales Associate for its iconic Regent Street location in London to deliver exceptional customer experiences and drive in-store performance. This role is central to bringing the brand's accessible luxury lifestyle to life through expert product knowledge, personalized styling guidance, and outstanding service. The successful candidate will act as a brand ambassador, driving store KPIs while maintaining impeccable standards in presentation and stock management.
Role & Responsibilities
- Deliver excellent customer service and ensure high levels of customer satisfaction through attentive engagement
- Serve as the first point of contact for authorizing discounts and resolving customer queries
- Demonstrate comprehensive product knowledge and act as a brand ambassador
- Build and maintain professional relationships with customers through personalized engagement
- Provide outfit-building services and make relevant product recommendations
- Assess customer needs and provide informed assistance on product features and benefits
- Drive store key performance indicators and identify opportunities for continuous improvement
- Maintain shop and stockroom presentation, organization, and visual merchandising standards
Qualifications
- Previous track record in hospitality or retail environments
- Effective communication skills with a collaborative mindset
- Ability to inspire trust and celebrate team achievements
- Demonstrated adaptability and resilience in fast-paced retail settings
- Strong presence and ability to execute tasks independently on the shop floor
- Ownership mentality with sound decision-making capabilities
Skills
Experience
Previous experience in retail or hospitality sectors is required, demonstrating a proven ability to connect with consumers and deliver service-oriented outcomes.
Education
No specific formal education requirement stated; retail or hospitality experience is prioritized.
Workplace
The role is situated in London, England, UK.
Explore jobs in England or in the UK.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Brand Associate», «Retail Associate», «Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
