- Location
- McArthur Glen Designer Outlet, Unit 123-124, Kinsey Road, Cheshire (View map)Ellesmere Port CH65 9JJUK
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Seasonal Sales Associate for its Ellesmere Port outlet location to deliver exceptional customer service and embody brand values on the shop floor. This part-time seasonal role plays a key role in maintaining the brand's reputation as a premier retail destination, requiring the successful candidate to balance customer satisfaction with store operations, product styling guidance, and KPI achievement. The ideal candidate will possess prior retail or hospitality experience and demonstrate genuine passion for accessible luxury fashion.
Role & Responsibilities
- Ensure high levels of customer satisfaction through excellent, attentive service delivery
- Serve as the first point of contact for authorizing discounts and resolving customer inquiries
- Act as a brand ambassador by demonstrating in-depth product knowledge and communicating brand values
- Build and maintain professional, lasting relationships with customers to encourage repeat business
- Provide outfit recommendations and styling assistance to guide customers toward purchase decisions
- Assess customer needs and provide tailored product information and feature explanations
- Drive store KPIs through sales excellence and identify operational improvements
- Maintain shop floor and stockroom presentation, organization, and merchandise standards
Qualifications
- Previous track record in retail or hospitality environments
- Effective communication and collaborative approach
- Ability to inspire trust and recognize contributions of colleagues
- Strong adaptability to changing circumstances and market conditions
- Clear, confident presence on the shop floor
- Ownership mentality with capacity to make informed decisions independently
Skills
Experience
Previous experience in retail or hospitality environments is required, with a demonstrated track record of delivering excellent customer service in consumer-facing roles.
Education
No specific educational qualifications are required; however, demonstrable experience in retail or hospitality is essential.
Workplace
The role is situated in Ellesmere Port, England, UK — conveniently close to Liverpool.
Explore jobs in England or in the UK.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.