Tommy Hilfiger Sales Floor Supervisor

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Tommy Hilfiger seeks a Floor Supervisor to lead daily retail operations and drive sales performance at a Franklin Mills, Pennsylvania store location. The role combines front-line sales excellence with key-holder responsibilities including store opening and closing, team coaching, and inventory management. The successful candidate will champion the brand's iconic American aesthetic while fostering an inclusive, motivating environment for associates and delivering exceptional customer experiences.

Role & Responsibilities

• Drive daily sales goals and performance metrics across the sales floor
• Open and close the store as a key holder, ensuring security and operational compliance
• Coach and support retail associates in real-time, providing leadership by example
• Process new inventory, restock merchandise, and maintain visual presentation standards
• Execute point-of-sale operations and cashiering duties
• Deliver warm, engaging customer interactions and build brand loyalty
• Promote current campaigns and product launches to customers and associates
• Support store management team in maintaining exceptional customer experience and operational standards
• Resolve customer and associate issues proactively in the moment

Qualifications

• Prior retail team leader and key holder experience
• Proven ability to drive sales performance and meet targets
• Strong organizational and time-management skills
• Demonstrated excellence in customer service and team collaboration
• Physical capability to walk, stand, bend, reach, and squat for prolonged periods
• Ability to carry up to 20 pounds regularly

Skills

Experience

Prior retail team leadership and key holder experience required; demonstrated background in driving sales performance and supporting store operations in a fast-paced retail environment.

Education

High school diploma or equivalent preferred.

Benefits

Brand discount up to 75% off; competitive pay; flexible schedule including nights, weekends and holiday availability; training and career development; Retirement Savings Plan (401(k) with above-market contribution for eligible associates); comprehensive insurance coverage (medical, vision, dental, life, disability); paid time off and company-paid holidays; flexible work schedules; Care.com services for childcare, elder care, adoption, and pet care; education assistance and tuition reimbursement; associate discount on company outlets and e-commerce sites.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.