- Location
- McArthur Glen Designer Outlet, St. Nicholas Avenue, Unit 1-2, Fulford (View map)York YO19 4TAUK
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 25, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a seasonally engaged Sales Associate for its York outlet location to deliver exceptional customer experiences and drive in-store performance. This role serves as a brand ambassador, responsible for ensuring high customer satisfaction through expert product knowledge, personalized styling recommendations, and building lasting client relationships. The successful candidate will demonstrate strong communication skills, operational excellence in visual merchandising and stock management, and a proactive approach to achieving store KPIs.
Role & Responsibilities
- Ensure high levels of customer satisfaction through excellent, attentive service delivery
- Serve as first point of contact for authorizing discounts and resolving customer inquiries
- Demonstrate in-depth product knowledge and act as a brand ambassador for Tommy Hilfiger
- Build and maintain professional, long-term relationships with customers
- Provide outfit-building and styling services with personalized product recommendations
- Assess customer needs and communicate relevant product features and benefits
- Contribute to store KPI achievement and suggest operational improvements
- Maintain shop floor and stockroom presentation, organization, and merchandising standards
Qualifications
- Proven track record in retail or hospitality customer service
- Strong interpersonal and communication skills
- Ability to inspire trust and celebrate team contributions
- Capacity to adapt quickly to evolving retail environments and customer needs
- Demonstrated ownership and problem-solving ability for in-store challenges
- Professional presence and confidence on the shop floor
Skills
Experience
Previous experience in retail or hospitality environments is required, with a demonstrated track record of connecting with consumers and delivering exceptional service.
Education
No formal education requirement specified; retail or hospitality experience is the primary qualification.
Workplace
This position is based in York, England, UK.
Explore jobs in England or in the UK.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Associate», «Sales Advisor», «Client Advisor», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.