- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Sales Associate for its Omotesando location in Tokyo, Japan. The role encompasses personalized customer service, product consultation, and sales execution to communicate the brand's heritage and contemporary aesthetic. The position encompasses merchandising oversight, visual updates, and progressive responsibility aligned with individual career ambitions, with opportunities for advancement from part-time to permanent status twice annually.
Role & Responsibilities
- Deliver personalized customer service and consultation across the Tommy Hilfiger product range
- Execute point-of-sale transactions and manage inventory and merchandise displays
- Maintain visual marketing standards and update staff social media content to reflect brand positioning
- Embody the brand as a customer-facing ambassador, fostering an engaging in-store environment
- Contribute to sales targets and team performance metrics through consistent engagement and upselling
- Participate in product training sessions and brand knowledge development initiatives
Qualifications
- Minimum one year of retail sales experience in apparel, accessories, footwear, jewelry, or luxury goods
- Demonstrated passion for customer service, fashion retail, and brand engagement
- Ability to articulate and embody the Tommy Hilfiger brand aesthetic and PVH core values (integrity, passion, collaboration, individuality, accountability)
- Warm interpersonal presence with genuine enthusiasm for client interactions
- Physical capability to stand for extended periods and manage stock handling tasks
- Alignment with brand vision and commitment to professional development
Skills
Experience
Minimum one year of apparel or luxury goods retail sales experience. Background in department store, fashion brand boutiques, select shops, or luxury retail environments is advantageous. Second-career entrants, relocation professionals, and fashion school graduates are equally welcomed.
Education
No formal educational requirement. Fashion school training or formal retail credentials are desirable but not mandatory.
Benefits
Employee discount with subsidy program; commission and incentive structures; transportation allowance; comprehensive social insurance (health, unemployment, workers' compensation, pension); 200+ free e-learning courses; affiliated employee benefits membership; defined contribution pension plan; long-service recognition awards; housing allowance (company-initiated relocation only); spousal relocation allowance; in-house job posting system; uniform allowance (twice annually); 15% payroll rebate on employee purchases (quarterly); annual holidays totaling 107 days including birthday leave, wellness leave, and mental health leave; paid sick leave (2 days annually); comprehensive parental leave including maternity, paternity, and parental leave options; regional contract employment option (no mandatory transfers).
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Brand Sales Advisor», «Store Sales Specialist», «Client Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.