Tommy Hilfiger Sales Associate

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

The Sales Associate contributes to Tommy Hilfiger store objectives through personalized, brand-consistent customer service, sales performance and operational support. The role is full-time, based on a 40-hour workweek for the stated salary range, with compensation prorated to the individual contract’s working hours.

Role & Responsibilities

• Contribute to store objectives by delivering an excellent, brand-consistent customer experience, following each step of the selling ceremony and personalizing customer interactions.
• Manage operational processes that support the smooth running of the assigned area.
• Provide excellent customer service in line with the selling ceremony guidelines.
• Complete available training attentively and gather feedback to improve professional skills.
• Help keep the sales floor and stockroom in perfect order, working with Visual Merchandising Specialists and stockroom colleagues as needed to replenish merchandise quickly and help customers locate products.
• Oversee the checkout process to ensure an efficient, personalized experience; promote and guide customer registrations for CRM loyalty.
• Proactively maintain visual merchandising standards at all times.
• Meet personal sales targets and KPIs in support of store objectives.
• Implement the PVH selling ceremony.
• Review KPIs.
• Contribute to morning briefings.
• Participate in role-play exercises.
• Study PVH Play content.
• Share best practices through the Feed.
• Handle CRM registrations and ID Rate.
• Manage till checks.
• Follow the Tax Free procedure correctly.
• Manage fitting rooms.
• Share product feedback.

Qualifications

• Good interpersonal and customer service skills.
• Knowledge of the brand identity.
• Knowledge of products and collections.
• Knowledge of market trends and social media.
• Dynamic and proactive approach.
• Strong operational and organizational skills.
• Fluency in spoken and written English.
• Knowledge of a third language is an advantage.

Skills

Workplace

Compensation

The base compensation for this position ranges from EUR 23,500 to EUR 31,000 per annum.

Benefits

Competitive compensation and benefits package; professional growth opportunities and support in developing a career at PVH.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.