Tommy Hilfiger Sales Associate

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Role & Responsibilities

• Deliver excellent customer service to achieve high customer satisfaction.
• Act as the first point of contact for authorizing discounts and resolving customer queries.
• Represent the brand as an ambassador, maintaining in-depth product knowledge and an interest in current fashion and market trends.
• Build and maintain professional customer relationships, with the aim of developing regular clientele.
• Create outfits for customers, make further product recommendations and use successful link-selling skills to drive business.
• Assess customer needs and provide assistance and information about product features.
• Drive store KPIs and suggest improvements.
• Address store and stockroom maintenance, presentation and organization appropriately.
• Inspire the team to generate sales and profit, minimize losses, and deliver the best possible customer experience while ensuring the store is visually distinctive and impeccably maintained.
• Show flexibility and innovation in response to changing business conditions, particularly during peak trade.
• Promote sales through the store’s digital platforms.

Qualifications

• Previous experience in hospitality or retail.
• Strong communication skills and the ability to build relationships easily.
• Hardworking, with an interest in fashion and retail.
• A team player who recognizes and celebrates colleagues’ contributions and achievements.
• Able to adapt quickly, work at pace and multitask in a fast-paced, high-pressure environment.
• Energetic and authentic, with a confident presence on the shop floor.
• A proactive, can-do approach to problems, with initiative in finding solutions in store.
• Passionate about driving sales through digital platforms.

Skills

Experience

Previous experience in hospitality or retail.

Compensation

The base compensation for this position is EUR 16.06 per hour.

Benefits

A competitive and comprehensive benefits program designed to provide protection, peace of mind and flexibility, supporting employees at home and at work.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.