Tommy Hilfiger Sales Associate

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

The Sales Associate represents Tommy Hilfiger in a retail environment, delivering excellent service, building customer relationships, driving sales and store KPIs, and maintaining product and store presentation. The role is full-time and pays €16.06 per hour.

Role & Responsibilities

• Deliver excellent service to achieve high customer satisfaction.
• Act as the first point of contact for authorising discounts and resolving customer queries.
• Serve as a brand ambassador, demonstrating in-depth product knowledge and a keen interest in current fashion and market trends.
• Build and maintain professional customer relationships to develop a regular clientele.
• Create outfits for customers, make product recommendations and use successful link-selling skills to drive business.
• Assess customer needs and provide assistance and information about product features.
• Drive store KPIs and suggest improvements.
• Address store and stockroom maintenance, presentation and organisation appropriately.
• Inspire the team by leading by example and putting PVH values into practice, generating sales and profit, minimising losses, and delivering an excellent customer experience while maintaining a distinctive, impeccably presented store.
• Show flexibility and innovation in response to changing business conditions, particularly during peak trading periods.
• Use digital platforms to drive sales.

Qualifications

• Previous experience in hospitality or retail.
• Strong communication skills and the ability to build relationships easily.
• A team player who recognises and celebrates the contributions and achievements of others.
• Able to respond well to change, adapt quickly and work at pace.
• Energetic and authentic, with a confident presence on the shop floor.
• A proactive, can-do approach to resolving issues in store.
• Interest in fashion and retail.
• Able to multitask in a fast-paced, high-pressure environment.

Skills

Experience

Previous experience in hospitality or retail.

Workplace

Compensation

The base compensation for this position is EUR 16.06 per hour.

Benefits

A competitive and comprehensive benefits program designed to provide protection, peace of mind and flexibility, supporting employees at home and at work.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.