- Location
- U20, 158 Peel Avenue (View map)Manchester M17 8BLUK
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Seasonal Sales Associate to join the Trafford Centre store in Manchester. The successful candidate will serve as a brand ambassador, delivering exceptional customer service and product expertise while maintaining high in-store standards. This role involves driving customer satisfaction, building client relationships, outfit recommendations, and contributing to store KPIs through a passion for the Tommy Hilfiger lifestyle brand and its values of accessibility and modern luxury.
Role & Responsibilities
- Ensure high levels of customer satisfaction through excellent, consultative service
- Serve as the first point of contact for authorizing discounts and resolving customer queries
- Demonstrate in-depth product knowledge and function as a brand ambassador
- Build and maintain professional, meaningful relationships with customers
- Provide outfit building services and make tailored product recommendations
- Assess customer needs and provide detailed assistance on product features and benefits
- Drive store KPIs and identify opportunities for continuous improvement
- Maintain shop floor and stockroom presentation, organization, and merchandising standards
Qualifications
- Proven track record in retail or hospitality environments
- Ability to connect authentically with consumers
- Strong communication and collaborative skills
- Demonstrated customer service excellence
Skills
Experience
Previous experience in retail or hospitality is required. Candidates should demonstrate a track record of delivering exceptional customer service and maintaining strong client relationships.
Education
High school diploma or equivalent; no formal qualifications specified.
Workplace
This position is based in Manchester, England, UK.
Explore jobs in England or in the UK.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Associate», «Sales Advisor», «Brand Ambassador», «Client Advisor», «Store Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.