Tommy Hilfiger Sales Associate

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Tommy Hilfiger seeks a Sales Advisor to join the retail team at the Maastricht store location. The Sales Advisor will deliver exceptional customer service in a luxury retail environment, demonstrating in-depth product knowledge and passion for the brand whilst building lasting client relationships. This part-time, on-call position requires the ability to work flexibly during peak trading periods, manage multiple tasks in a fast-paced setting, and drive sales through genuine engagement with customers and digital platforms.

Role & Responsibilities

• Deliver exceptional customer service and maintain high levels of client satisfaction through attentive assistance and professional engagement
• Demonstrate comprehensive product knowledge and employ successful link selling techniques to drive business results
• Build and maintain professional relationships with customers to develop regular clientele and foster brand loyalty
• Outfit customers and provide strategic product recommendations to maximise sales and meet store KPIs
• Serve as a brand ambassador by maintaining current knowledge of fashion trends and market developments
• Assess customer needs and provide accurate product information and styling guidance
• Ensure shop floor and stock room maintenance, presentation and organisation are handled to appropriate standards
• Show flexibility and innovation when responding to the changing business environment, particularly during peak trading periods
• Authorise discounts as the first point of contact and resolve customer queries with professionalism
• Support store visual merchandising and contribute suggestions for operational improvements

Qualifications

• Previous experience within hospitality or retail environments
• Demonstrated ability to work effectively in fast-paced, high-pressure settings with strong multitasking capabilities
• Interest in fashion and retail with genuine passion for the brand
• Strong communication skills with the ability to build relationships easily and authentically
• Flexibility to work variable hours including peak trading periods

Skills

Experience

Previous experience within hospitality or retail is required. The candidate should demonstrate a proven track record of delivering excellent customer service in a dynamic retail or hospitality setting.

Education

No specific formal educational requirements are stated; however, a high school diploma or equivalent is typically expected for retail positions at this level.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.