Tommy Hilfiger Sales Associate

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Tommy Hilfiger seeks a Seasonal Sales Associate for its Dalton Park retail location to deliver exceptional customer service and maintain first-class in-store standards. The role requires an individual passionate about the brand, adept at building customer relationships, and committed to driving store KPIs whilst ensuring optimal merchandising and stock management. This position serves as a key touchpoint between the brand and its evolving consumer base, demanding excellence in product knowledge, customer assistance, and adaptive problem-solving.

Role & Responsibilities

• Deliver exceptional customer service and ensure high levels of customer satisfaction
• Serve as the first point of contact for authorizing discounts and resolving customer queries
• Demonstrate in-depth product knowledge and act as a brand ambassador
• Build and maintain professional relationships with customers
• Provide outfit coordination and product recommendations tailored to customer needs
• Assess customer requirements and offer assistance on product features and benefits
• Drive store KPIs and proactively suggest improvements to in-store operations
• Maintain shop floor and stockroom presentation, organization and standards

Qualifications

• Previous experience in hospitality or retail environments
• Demonstrated ability to connect with and understand consumer needs
• Strong interpersonal and communication skills
• Ability to inspire trust and recognize achievements of others
• Capacity to adapt quickly to changing circumstances
• Strong presence and command of the shop floor
• Ownership mindset with ability to make informed decisions independently

Skills

Experience

Previous track record within hospitality or retail environments is required. Experience working in a fast-paced retail setting with demonstrated success in customer engagement and sales support is advantageous.

Education

No specific formal education requirement is stated; however, secondary education is implied as standard for the retail sector.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.