- Location
- Sydney New South Wales Australia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a full-time Sales Consultant to deliver exceptional customer service at the Birkenhead Point boutique in Sydney. The successful candidate will combine vibrant energy and authentic engagement with strong communication skills to drive sales and cultivate lasting client relationships in a fast-paced retail environment.
Role & Responsibilities
- Deliver comprehensive product knowledge and personalized styling guidance to clients
- Drive sales performance through consultative selling and identification of client needs
- Maintain meticulous grooming and personal presentation standards consistent with brand image
- Manage multiple customer interactions simultaneously in a dynamic retail setting
- Execute visual merchandising initiatives and maintain store presentation standards
- Process transactions efficiently and accurately using point-of-sale systems
Qualifications
- Previous customer service or retail experience
- Excellent verbal and written communication abilities
- Energetic, authentic demeanor with demonstrated positive attitude
- Capacity to multi-task effectively in high-volume environments
- Impeccable personal presentation and grooming standards
Skills
Experience
Previous customer service experience required; retail or luxury retail experience preferred.
Education
No specific education requirements stated; secondary education assumed.
Workplace
This position is based in Sydney, New South Wales, Australia.
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Benefits
Clothing allowance, generous employee discounts on all PVH brands (Calvin Klein, Tommy Hilfiger, Van Heusen), recruitment referral bonus, Employee Assistance Program access, corporate discount with Medibank, complimentary Headspace meditation app membership, annual flu shot voucher, paid parental leave as per company policy.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Consultant», «Client Advisor», «Retail Associate», «Brand Ambassador», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.