- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- €23,500–31,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Sales Associate for its Rome Outlet Village location to deliver exceptional customer experiences aligned with brand heritage and contemporary lifestyle positioning. This part-time role encompasses the full selling ceremony, inventory management, and point-of-sale operations while advancing store-level sales targets and key performance indicators through relationship-driven retail excellence.
Role & Responsibilities
- Execute the PVH selling ceremony to deliver personalized, brand-aligned customer experiences
- Maintain sales floor and stockroom organization in collaboration with visual merchandising and warehouse staff to ensure efficient merchandise replenishment and customer accessibility
- Supervise checkout procedures to ensure efficient and personalized transactions; proactively enroll customers in CRM initiatives for loyalty and guest analytics
- Uphold visual merchandising standards consistently throughout shifts
- Achieve personal sales targets and key performance indicators supporting store objectives
- Participate in morning briefings, role-play training sessions, and PVH Play content study to strengthen selling competencies
- Execute cash control procedures, tax-free transactions, and fitting room management with accuracy
- Capture and share product feedback and best practices with the team
- Monitor KPI performance and contribute insights to ongoing store performance analysis
Qualifications
- Fluency in English, both written and verbal
- Strong customer service and interpersonal skills
- Comprehensive knowledge of Tommy Hilfiger brand identity and lifestyle positioning
- Product knowledge and awareness of current collections
- Understanding of contemporary fashion trends and social media landscape
- A third language is considered a plus
- Proactive mindset with strong operational and organizational capabilities
- Ability to work collaboratively in a fast-paced retail environment
Skills
Experience
Retail customer service experience in a fashion or lifestyle brand environment is preferred; familiarity with luxury or premium outlet retail operations is advantageous.
Education
No specific formal education requirement stated; secondary education or equivalent is typically expected.
Workplace
This position is based in Rome, Lazio, Italy.
Compensation
The base compensation for this position ranges from EUR 23,500 to EUR 31,000 per annum.
Benefits
Competitive remuneration package aligned with market standards; professional growth opportunities supporting individual career development within PVH; benefits and allowances determined in accordance with applicable local employment legislation.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Associate», «Client Advisor», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.