Tommy Hilfiger Sales Advisor
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Tommy Hilfiger seeks a seasonal Sales Associate for Bicester Village outlet. Exceptional customer service, styling expertise, and brand ambassador duties required.
Role & Responsibilities
- Deliver exceptional customer service and ensure high levels of customer satisfaction through attentive, knowledgeable engagement
- Serve as first point of contact for authorizing discounts and resolving customer inquiries with professionalism and problem-solving acumen
- Demonstrate comprehensive product knowledge and act as a brand ambassador, embodying Tommy Hilfiger values and lifestyle positioning
- Build and maintain professional relationships with customers through personalized interactions and follow-up
- Provide outfit styling recommendations and product suggestions tailored to individual customer needs and preferences
- Assess customer requirements accurately and communicate relevant product features, benefits and styling options
- Contribute to achievement and improvement of store KPIs through proactive sales engagement and performance initiatives
- Maintain shop floor and stockroom organization, presentation standards and operational cleanliness to brand specifications
Qualifications
- Previous experience in retail or hospitality environments with demonstrated track record of customer-facing success
- Strong communication skills with ability to collaborate effectively within a team environment
- Ability to build trust and recognize contributions of colleagues and customers
- Adaptability and comfort responding to changing priorities and retail dynamics
- Physical presence and command of the shop floor with clear brand representation
- Ownership mentality with ability to make informed decisions and implement in-store solutions independently
Skills
Experience
Previous experience in retail or hospitality sectors with a proven track record of delivering customer-focused service. Experience with luxury or contemporary lifestyle brands is advantageous.
Education
Secondary education or equivalent; retail or hospitality qualifications not required but relevant training or certification valued.
Workplace
This position is based in Bicester, England, UK, within easy reach of London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Associate», «Brand Ambassador», «Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.