- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Seasonal Sales Associate for its Bicester Village outlet location serving womenswear and kids categories. The role is central to delivering the brand's commitment to exceptional in-store experience, serving as the primary customer touchpoint and brand ambassador. The associate will drive customer satisfaction through expert product knowledge, personalized styling guidance, and proactive sales support while maintaining store presentation standards and contributing to key performance metrics.
Role & Responsibilities
- Deliver exceptional customer service and ensure high levels of customer satisfaction through attentive, knowledgeable engagement
- Serve as first point of contact for authorizing discounts and resolving customer inquiries with professionalism and problem-solving acumen
- Demonstrate comprehensive product knowledge and act as a brand ambassador, embodying Tommy Hilfiger values and lifestyle positioning
- Build and maintain professional relationships with customers through personalized interactions and follow-up
- Provide outfit styling recommendations and product suggestions tailored to individual customer needs and preferences
- Assess customer requirements accurately and communicate relevant product features, benefits and styling options
- Contribute to achievement and improvement of store KPIs through proactive sales engagement and performance initiatives
- Maintain shop floor and stockroom organization, presentation standards and operational cleanliness to brand specifications
Qualifications
- Previous experience in retail or hospitality environments with demonstrated track record of customer-facing success
- Strong communication skills with ability to collaborate effectively within a team environment
- Ability to build trust and recognize contributions of colleagues and customers
- Adaptability and comfort responding to changing priorities and retail dynamics
- Physical presence and command of the shop floor with clear brand representation
- Ownership mentality with ability to make informed decisions and implement in-store solutions independently
Skills
Experience
Previous experience in retail or hospitality sectors with a proven track record of delivering customer-focused service. Experience with luxury or contemporary lifestyle brands is advantageous.
Education
Secondary education or equivalent; retail or hospitality qualifications not required but relevant training or certification valued.
Workplace
This position is based in Bicester, England, UK, within easy reach of London.
Explore jobs in England or in the UK.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Associate», «Brand Ambassador», «Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.