- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Floor Supervisor for its Kenosha retail location to deliver exceptional customer experiences while driving sales performance and supporting store operations. This part-time role involves leading the sales floor under the store manager's guidance, coaching retail associates, managing key holder responsibilities for store openings and closings, and embodying the brand's accessible luxury lifestyle values. The ideal candidate will demonstrate prior retail leadership experience, strong interpersonal skills, and the ability to inspire a team while maintaining operational excellence.
Role & Responsibilities
- Lead daily sales floor operations and drive achievement of sales targets and KPIs
- Coach and mentor retail associates in real-time, providing immediate support and performance feedback
- Execute key holder duties including opening and closing store procedures, cash handling, and security protocols
- Process incoming inventory, maintain product displays, restock merchandise, and ensure visual merchandising standards
- Deliver warm, engaging customer service interactions that inspire sales and build brand loyalty
- Promote brand campaigns, product launches, and seasonal initiatives to customers and the team
- Support store management in maintaining compliance with company policies, visual standards, and operational procedures
- Monitor store appearance, cleanliness, and organizational standards throughout shifts
Qualifications
- Prior retail team leader and key holder experience
- Demonstrated ability to lead by example and resolve operational issues in real-time
- Strong organizational and time-management skills with attention to detail
- Friendly demeanor with excellent interpersonal and communication abilities
- Physical capability to walk, stand, bend, reach, and squat for extended periods and carry up to 20 pounds
- Enthusiasm for fashion retail and the Tommy Hilfiger brand aesthetic
- Flexible availability including nights, weekends, and holiday periods
Skills
Experience
Prior retail team leader and key holder experience is required. The ideal candidate will have demonstrated success managing small teams on the sales floor, supporting daily operations, and maintaining brand standards in a fast-paced retail environment.
Education
High school diploma or equivalent required.
Workplace
The successful candidate will be located in Kenosha, Wisconsin, USA, with easy access to Milwaukee.
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Benefits
Brand discount up to 75% off; retirement savings plan (401k with above-market contribution); comprehensive insurance (medical, vision, dental, life, disability); paid time off and company-paid holidays; flexible work schedules; childcare and elder care services via Care.com; education assistance and tuition reimbursement; employee wellness programs.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Floor Supervisor», «Store Floor Lead», «Sales Floor Manager», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.