Tommy Hilfiger Retail Store Manager

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Tommy Hilfiger seeks an accomplished Store Manager to lead retail operations and drive sales performance in the Glendale, Arizona location. The role encompasses full accountability for store profitability, staff recruitment and development, visual merchandising excellence, inventory management, and brand representation. The Store Manager will oversee all operational aspects including financial performance, customer service standards, security protocols, and stockroom organization while maintaining the distinctive Tommy Hilfiger brand image.

Role & Responsibilities

• Generate sales revenue and profit while minimizing losses and ensuring impeccable store appearance and maintenance
• Identify and implement strategic initiatives to achieve and exceed business goals and sales targets
• Oversee customer service standards and ensure exceptional guest experience at all times
• Hire, train, motivate and supervise management and sales staff who embody the Tommy Hilfiger brand image
• Manage controllable expenses including payroll allocation and inventory shrinkage
• Maintain comprehensive knowledge of merchandise, stockroom organization, and inventory systems
• Execute visual merchandising strategy, markdowns, and re-merchandising as needed
• Develop all associates in product knowledge, merchandising, operations, customer service and sales
• Supervise the sales floor to ensure customer and associate engagement and brand representation
• Attend mall/center management meetings and establish partnerships with local community and corporate partners
• Maintain security, safety awareness, and compliance with all company policies and procedures
• Represent Tommy Hilfiger through professional appearance and conduct; lead by example

Qualifications

• Proven retail management experience in a multi-unit or high-volume store environment
• Demonstrated ability to drive sales growth and achieve financial targets
• Strong leadership and team development skills
• Excellent written and verbal communication abilities
• Experience with inventory management and merchandising
• Proficiency with retail management systems and point-of-sale platforms
• Knowledge of visual merchandising and store presentation standards

Skills

Experience

Minimum 3-5 years of retail management experience, preferably in a full-line or specialty apparel environment. Prior experience managing teams of 10 or more associates and achieving sales targets is required.

Education

High school diploma or equivalent required; college education or retail management certification is preferred.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.