- Location
- Roermond Limburg Netherlands
- Address
- McArthurGlen Roermond, Stadsweide 386, 6041 TD Roermond View map
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- €19.19/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks an experienced Floor Manager to lead daily retail operations at the Roermond outlet location, ensuring exceptional customer service, sales performance, and profit achievement. The role encompasses personnel management, merchandising oversight, loss prevention, and point-of-sale execution, with particular emphasis on mentoring staff, implementing brand best practices, and maintaining operational excellence across the shop floor. The successful candidate will embody the brand's values of entrepreneurial spirit and agility, leading by example and inspiring their team through authentic passion for the Tommy Hilfiger brand and commitment to delivering unparalleled customer experiences.
Role & Responsibilities
- Ensure efficient shop floor operations to achieve highest levels of customer service, sales performance, and profitability
- Support store management team in overseeing all personnel, product, merchandising functions, business processes, and results
- Communicate daily with staff regarding individual sales goals, key performance indicators, store results, product sales, and performance metrics
- Conduct end-of-shift one-minute meetings to summarize performance results, provide constructive feedback, and recognize achievements
- Execute and model company-established best practices in customer service, store operations, loss prevention, and point-of-sale systems
- Achieve personal sales targets including sales versus budgets, sales per hour, and units per transaction metrics
- Monitor competitive landscape and community information; communicate findings to Store Manager that may impact business operations
- Foster importance of quality relationships with internal and external customers across the team
- Manage customer complaints promptly and effectively with professional resolution
- Analyze store-level reports and develop action plans to improve operational and sales results
- Perform manager-on-duty functions including store opening/closing procedures and sales floor management
Qualifications
- Proven track record in supervisory or specialist roles within premium or luxury brands
- Demonstrated people management experience with ability to resolve conflict and unproductive disagreements
- Effective communication skills with ability to build relationships with ease
- Team player who recognizes and celebrates contributions and achievements of others
- Confidence in delivering feedback that promotes positive behavioral change
- Ability to adapt quickly to change and work at pace
- Energetic and authentic presence on the shop floor
- Problem-solving orientation with initiative to identify and implement in-store solutions
Skills
Experience
Previous supervisory or specialist experience within premium or luxury retail environments with demonstrated success in people management and operational leadership.
Education
Not specified
Workplace
The role is situated in Roermond, Limburg, Netherlands.
Explore jobs in the Netherlands.
Compensation
The base compensation for this position is EUR 19.19 per hour.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Floor Manager», «Sales Floor Supervisor», «Store Floor Lead», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.