- Location
- 5885 La Ribera St., Unit A (View map)Livermore, CA 94550USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $19.90–25.15/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Floor Supervisor to lead retail floor operations and drive sales performance at its Livermore, California store. The successful candidate will oversee opening and closing procedures, manage inventory processes, coach sales associates, and deliver exceptional customer experiences while upholding the brand's iconic lifestyle positioning. This role combines hands-on floor work with supervisory leadership, requiring both customer-facing excellence and operational oversight.
Role & Responsibilities
- Lead daily sales floor operations and work toward store sales goals
- Open and close the store, including key holder responsibilities and security protocols
- Coach and support retail associates in real-time with sales techniques and customer service
- Process new inventory, restock shelves, and maintain visual merchandising standards
- Deliver warm, engaging customer interactions and build brand loyalty
- Manage cashier operations and transaction processing
- Communicate store campaigns, product launches, and brand initiatives to the team
- Resolve customer and operational issues professionally and in the moment
- Support the Store Manager in maintaining store standards and performance metrics
Qualifications
- Prior retail team leader or key holder experience
- Demonstrated ability to lead by example and motivate a team
- Strong organizational and time-management skills
- Excellent interpersonal and communication abilities
- Passion for the Tommy Hilfiger brand and lifestyle positioning
- Ability to walk, stand, bend, reach, and squat for prolonged periods
- Capacity to lift and carry up to 20 pounds regularly
Skills
Experience
Prior experience as a retail team leader or key holder in a similar retail environment is required. Candidates should demonstrate a proven track record of managing store operations, supporting sales associates, and delivering results in a fast-paced retail setting.
Education
High school diploma or equivalent (GED) required; additional retail management training or certification a plus.
Workplace
The successful candidate will be located in Livermore, California, USA, with easy access to San Francisco.
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Compensation
The base compensation for this position ranges from USD 19.90 to USD 25.15 per hour.
Benefits
Brand discount up to 75% off; competitive pay; flexible schedule including nights, weekends, and holiday availability; training and career development opportunities; 401(k) retirement savings plan with above-market contribution; comprehensive health, vision, dental, and life insurance; paid time off and company-paid holidays; flexible work schedules; Care.com services for childcare, elder care, and pet care; education assistance including tuition reimbursement; wellness programs and tools.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Floor Supervisor», «Sales Floor Manager», «Store Operations Supervisor», «Retail Shift Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.