Tommy Hilfiger Retail Floor Lead
- Location
- CincinnatiOhioUSA
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Tommy Hilfiger Floor Supervisor – Part-time position in Cincinnati, OH. Lead retail operations and drive sales performance.
Role & Responsibilities
- Lead and coach retail associates in real-time on the sales floor, fostering a motivating and inclusive team environment
- Drive daily sales goals and performance metrics while delivering exceptional customer experiences
- Execute opening and closing store procedures, including key holder responsibilities
- Process new inventory, restock merchandise, perform cashiering, and manage point-of-sale operations
- Promote brand campaigns, product launches, and brand vision to customers
- Resolve customer and operational issues promptly while supporting Store Manager in daily operations
- Maintain visual merchandising standards and store presentation
- Radiate brand pride and commitment through engagement with customers and associates
Qualifications
- Prior retail team leadership and key holder experience required
- Demonstrated excellence in customer service and brand representation
- Strong organizational and time-management capabilities
- Ability to lead by example and resolve issues in the moment
- Capacity to walk, stand, bend, reach, and squat for prolonged periods
- Ability to carry up to 20 pounds regularly
Skills
Experience
Prior retail team leader and key holder experience is required. Candidates should demonstrate proven success in a supervisory or leadership role on a retail sales floor, with the ability to manage multiple concurrent tasks and support team performance under pressure.
Education
High school diploma or equivalent required; further retail management certification or relevant coursework preferred.
Workplace
This position is based in Cincinnati, Ohio, USA.
Benefits
Brand discount up to 75% off; retirement savings plan (401(k) with above-market contribution); flexible schedule including nights, weekends, and holiday availability; paid time off and company-paid holidays; medical insurance, vision insurance, dental insurance, life insurance, and disability insurance; access to Care.com services for childcare, elder care, adoption preparation, and pet care; tuition reimbursement for continued education; wellbeing programs and tools; access to seasonal hours and flexible work schedules.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Floor Supervisor», «Sales Floor Supervisor», «Store Operations Lead», «Retail Shift Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.