Tommy Hilfiger Retail Associate

Utrecht Utrecht Netherlands

Address
Sint Jacobsstraat 1a, 3511 BR Utrecht View map
Employment
Full-Time
Seniority
Entry-Level
Posted
Sep 22, 2026

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Sales Advisor at Tommy Hilfiger's De Bijenkorf location in Utrecht, delivering premium luxury retail service across the brand's collections. The role centers on cultivating exceptional customer experiences, building client relationships, driving sales through product knowledge and styling expertise, and maintaining impeccable store presentation in a fast-paced retail environment.

Role & Responsibilities

  • Deliver exceptional customer service and maintain high levels of client satisfaction through attentive, personalized assistance
  • Demonstrate in-depth product knowledge and employ successful link-selling techniques to drive business and revenue
  • Build and maintain professional relationships with customers to secure regular clientele and foster brand loyalty
  • Curate complete outfit solutions for customers and provide thoughtful product recommendations aligned with individual style preferences
  • Serve as a brand ambassador, staying current with fashion trends and market developments
  • Assess customer needs and provide informative guidance regarding product features and styling options
  • Drive store key performance indicators through proactive sales strategies and performance monitoring
  • Maintain shop and stockroom cleanliness, organization, and visual presentation to exacting standards
  • Demonstrate flexibility and innovation in response to changing business priorities, particularly during peak trading periods
  • Authorize discounts and serve as first point of contact for resolving customer inquiries and concerns

Qualifications

  • Proven experience in hospitality or retail environments
  • Strong communication and interpersonal skills with natural ability to build rapport
  • Demonstrated passion for fashion, retail, and luxury brand environments
  • Ability to multi-task effectively in fast-paced, high-pressure settings
  • Fluency in Dutch (required for this Utrecht location)
  • Energetic, authentic presence with clear visibility on the sales floor
  • Team-oriented mindset with recognition for colleagues' contributions and achievements
  • Proactive problem-solving approach with 'can-do' attitude

Skills

Product knowledge and styling consultation Point-of-sale systems and retail operations Customer relationship management Visual merchandising and store presentation Digital retail platforms and e-commerce integration Multi-channel sales techniques

Experience

Previous experience working in hospitality or retail, with demonstrated success in customer-facing roles and sales environments.

Education

Secondary education or equivalent; retail or hospitality certification preferred but not required.

Workplace

This position is based in Utrecht, Utrecht, Netherlands.

The setting Netherlands

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Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Store Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tommy Hilfiger

Tommy Hilfiger Retail Associate

Utrecht, Netherlands

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