Tommy Hilfiger Retail Associate

Rotterdam South Holland Netherlands

Employment
Part-Time
Seniority
Entry-Level
Posted
Sep 22, 2026

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Sales Advisor at Tommy Hilfiger/Calvin Klein in Rotterdam's De Bijenkorf department store, a key point of customer contact for the brand. The role involves delivering exceptional customer service, product expertise, and outfit styling while maintaining high merchandising standards and contributing to store KPIs. This is a 24-hour part-time position requiring energetic brand ambassadors with retail or hospitality experience and strong interpersonal skills.

Role & Responsibilities

  • Deliver exceptional customer service and maintain high satisfaction through attentive product expertise and professional engagement
  • Serve as first point of contact for discount authorizations and customer inquiries resolution
  • Function as a brand ambassador with comprehensive product knowledge across the Tommy Hilfiger and Calvin Klein collections
  • Build and maintain professional, long-term relationships with clientele
  • Create complete outfit solutions and recommend complementary products based on customer needs
  • Assess customer requirements and provide detailed guidance on product features and benefits
  • Drive store KPIs and contribute actionable suggestions for performance improvement
  • Maintain proper merchandising, visual presentation, and organization standards throughout store and stockroom areas

Qualifications

  • Previous experience in retail or hospitality environments
  • Excellent communication skills with ability to build rapport easily
  • Team-oriented mindset with recognition and celebration of colleagues' contributions
  • Adaptability and ability to work efficiently under pace and change
  • Energetic and authentic presence on the sales floor
  • Solution-oriented approach with initiative to problem-solve independently

Skills

Customer service excellence Product knowledge and styling consultation Point-of-sale operations Inventory management Visual merchandising Team collaboration Cash handling Problem-solving

Experience

Previous experience in retail or hospitality environments is required. The candidate should demonstrate proven ability to deliver excellent service, manage customer interactions professionally, and thrive in a fast-paced retail environment.

Workplace

This position is based in Rotterdam, South Holland, Netherlands.

The setting Netherlands

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Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Style Advisor», «Client Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tommy Hilfiger

Tommy Hilfiger Retail Associate

Rotterdam, Netherlands

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