Tommy Hilfiger Retail Associate

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Tommy Hilfiger seeks a Sales Associate for its Roermond Outlet store to deliver exceptional customer service in a luxury retail environment. The role demands deep product knowledge, strong link-selling capabilities, and the ability to build lasting client relationships whilst driving store KPIs and maintaining visual standards. The successful candidate will embody the brand's values, demonstrate fashion awareness, and maintain flexibility in a high-paced retail setting.

Role & Responsibilities

• Deliver exceptional customer service and ensure high satisfaction through expert styling guidance and attentive support
• Demonstrate in-depth product knowledge and employ successful link-selling techniques to drive sales revenue
• Build and maintain professional relationships with customers to cultivate a regular clientele
• Construct complete outfit recommendations and provide further product suggestions tailored to customer needs
• Serve as a brand ambassador by maintaining keen interest in current fashion trends and market developments
• Monitor and drive store KPIs whilst providing suggestions for operational improvements
• Ensure shop and stockroom maintenance, visual presentation, and organisation are addressed in an appropriate manner
• Act as first point of contact for authorising discounts and resolving customer inquiries
• Demonstrate flexibility and innovation when responding to the evolving business environment, particularly during peak trading periods

Qualifications

• Previous experience within hospitality or retail environments
• Excellent communication skills with the ability to build relationships easily
• Strong interest in fashion and retail
• Ability to work effectively in fast-paced, high-pressure environments with multitasking capabilities
• Passion for driving sales through digital platforms
• Team-oriented mindset that recognises and celebrates colleagues' contributions
• Energetic and authentic presence on the sales floor
• Problem-solving approach with initiative and a 'can do' attitude

Skills

Experience

Previous experience in hospitality or retail is required. Candidates should demonstrate a proven track record of customer service excellence and sales performance in a similar environment.

Education

No specific educational qualifications are stated; secondary education or equivalent is typically expected.

Compensation

The base compensation for this position is EUR 16.06 per hour.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.