- Location
- Lelystad Flevoland Netherlands
- Address
- Batavia Stad, Bataviaplein 316, 8242 PV Lelystad View map
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Sales Associate to deliver exceptional customer service within a luxury retail environment at the Lelystad outlet location. The role combines brand ambassadorship with hands-on sales expertise, requiring in-depth product knowledge, outfit styling capabilities, and a demonstrated commitment to driving store KPIs. The successful candidate will embody the brand's values, build lasting customer relationships, and maintain impeccable store presentation while adapting dynamically to seasonal business fluctuations.
Role & Responsibilities
- Deliver exceptional customer service and maintain high satisfaction levels through attentive personal engagement
- Serve as first point of contact for authorizing discounts and resolving customer inquiries with professionalism
- Demonstrate in-depth product knowledge and act as a brand ambassador, maintaining current awareness of fashion trends and market positioning
- Build and cultivate long-term professional relationships with customers to establish recurring clientele
- Create complete outfits for customers and provide consultative product recommendations to enhance sales
- Assess customer needs accurately and provide tailored information about product features and benefits
- Drive store KPIs and contribute strategic suggestions for continuous operational improvement
- Maintain appropriate standards for shop and stockroom maintenance, presentation, and organization
- Support flexible scheduling requirements, particularly during peak trading periods
Qualifications
- Previous experience in hospitality or retail environments
- Strong communication skills with demonstrated ability to build rapport easily with diverse clientele
- Collaborative team player who recognizes and celebrates the contributions of colleagues
- Proven ability to work effectively in fast-paced, high-pressure environments with strong multitasking capabilities
- Energetic and authentic presence on the sales floor
- Problem-solving orientation with a proactive 'can-do' approach and initiative to identify store-level solutions
- Interest in fashion and retail with passion for leveraging digital platforms to drive sales
- Flexibility and adaptability to business changes and evolving retail dynamics
Skills
Experience
Previous experience within hospitality or retail is required. The ideal candidate demonstrates a track record of delivering outstanding service in dynamic, customer-facing environments and possesses the ability to thrive under pressure while maintaining brand standards.
Education
No specific formal education requirement is stated; however, strong communication skills and retail or hospitality experience are essential.
Workplace
The successful candidate will be located in Lelystad, Flevoland, Netherlands, with easy access to Amsterdam.
Explore jobs in the Netherlands.
Benefits
Competitive and comprehensive benefits program designed to support associates both at home and at work, including protection, peace of mind, and workplace flexibility. PVH Europe is committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Client Advisor», «Style Advisor», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.