- Location
- Grand Rapids Michigan USA
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Lead Stockroom Associate to oversee shipping and receiving operations, maintain organized stock areas, and ensure merchandise is floor-ready and properly displayed. The incumbent will manage inventory levels, coordinate with sales staff to maximize sales potential, and maintain visual presentation standards consistent with brand guidelines while upholding high customer service standards.
Role & Responsibilities
- Oversee receiving and shipping operations including HUB, third-party deliveries, and special orders
- Maintain organized stockroom and off-site storage areas
- Process merchandise to floor-ready standards with attention to visual presentation
- Maximize sales volume by ensuring appropriate merchandise styles and sizes are represented on the sales floor
- Maintain consistent visual presentation standards aligned with division philosophy
- Monitor and maintain appropriate sales floor inventory levels to prevent stockouts
- Demonstrate effective written and verbal communication with store team members
- Develop proficiency in all operational policies and procedures
- Manage time effectively and prioritize multiple tasks
- Motivate associates to meet sales and operational goals and objectives
- Demonstrate leadership through teamwork and leading by example
- Ensure accuracy in all paperwork and documentation
- Follow company policies and procedures, including Inventory Shrinkage Improvement Program
- Maintain productivity in non-selling tasks such as shipment processing, inventory counting, and price change activities
- Maintain store appearance and stockroom organization to division standards
- Execute markdowns and re-merchandise merchandise as needed
- Maintain POS setup timeliness and effectiveness
Qualifications
- Retail background with previous management experience preferred
- Ability to build and maintain relationships with customers and team members
- Excellent interpersonal and communication skills
- Strong organizational abilities
- Proficiency in retail operations and inventory management
- Leadership capability with ability to motivate associates
- Sound judgment and initiative
Skills
Experience
Previous retail management experience preferred; demonstrated experience in stockroom or warehouse operations and inventory control.
Education
High school diploma or equivalent; retail or operations training or certification is a plus.
Workplace
The successful candidate will be located in Grand Rapids, Michigan, USA.
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Benefits
Medical, vision, and dental insurance; life and disability insurance; 401(k) retirement plan with above-market contribution; company-paid holidays and paid time off; flexible work schedules and seasonal hours; access to Care.com services for childcare, elder care, adoption preparation, and pet care; education assistance and tuition reimbursement; associate discount on company outlets and e-commerce purchases; wellbeing programs and support tools.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Stockroom Supervisor», «Stockroom Operations Lead», «Back-of-House Manager», «Inventory Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.