- Location
- 3236 Livermore Outlets Drive, Suite 660 (View map)Livermore, CA 94551USA
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–20/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Lead Sales Associate at Tommy Hilfiger's Livermore retail location, responsible for selling and promoting merchandise while executing company customer service standards and operational activities. The role combines active sales floor engagement with supervisory responsibilities, including register authorization, loss prevention monitoring, opening and closing procedures, and team coordination. This part-time position reports to store management and supports store-wide business objectives through excellent customer service and product knowledge.
Role & Responsibilities
- Drive sales and promote Tommy Hilfiger merchandise through consistent execution of customer service standards
- Build and maintain repeat customer base through effective use of mailing lists and customer relationship strategies
- Monitor sales floor and stockroom for loss prevention; report unusual internal or external activity to management
- Execute opening and closing procedures including checklists and register reconciliation
- Perform authorized register transactions including refunds, exchanges, store credits, gift cards, and cash management
- Maintain product knowledge regarding inventory, promotions, and special events to enhance selling effectiveness
- Ensure consistent and accurate product replenishment on the sales floor and compliance with visual presentation standards
- Assist in executing markdowns, floor moves, and inventory adjustments as directed
- Acknowledge and prioritize customer service over assigned tasks; maintain zone coverage
- Attend daily launch meetings and quarterly staff meetings; support staff training and development when needed
- Adhere to personal appearance standards and Tommy Hilfiger brand representation guidelines
Qualifications
- Minimum six months of sales associate experience (preferred but not required)
- High school diploma or equivalent
- Ability to operate cash registers and office computers
- Physical capability to lift heavy objects, stretch, bend, and navigate sales floor and stockroom
- Ability to work flexible schedules including evenings, weekends, holidays, and overnight shifts
- Strong communication skills with customers and store personnel
Skills
Experience
Minimum of six months as a Sales Associate is preferred but not required; however, demonstrated retail experience and proven customer service excellence are valued.
Education
High school diploma or equivalent.
Workplace
This position is based in Livermore, California, USA, within easy reach of San Francisco.
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Compensation
The base compensation for this position ranges from USD 15 to USD 20 per hour.
Benefits
Medical insurance, vision insurance, dental insurance, life insurance, disability insurance, 401(k) with above-market contribution, company-paid holidays, paid time off, seasonal hours, flexible work schedules, Care.com services for childcare and elder care, education assistance with tuition reimbursement, employee discount on company outlets and e-commerce purchases.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Associate», «Lead Retail Associate», «Sales Supervisor», «Senior Brand Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.