- Employment
- Part-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Lead Sales Associate at Tommy Hilfiger retail location responsible for executing customer service standards while driving merchandise sales and managing store operations. The position encompasses cash handling, loss prevention, visual merchandising, and assisting in the development of junior sales staff. This part-time role requires flexibility with rotating hours, including nights, weekends, and holidays.
Role & Responsibilities
- Deliver consistent Tommy Hilfiger customer service in accordance with company standards
- Generate maximum sales potential and build repeat customer base through excellent data capture and client service
- Maintain comprehensive product knowledge regarding merchandise, promotions, and special events to enhance customer engagement
- Monitor assigned zones, acknowledge every customer, and prioritize customer interactions over assigned tasks
- Replenish merchandise to appropriate levels on the sales floor while maintaining visual presentation standards
- Execute opening and closing checklists and operational duties as directed by store management
- Operate point-of-sale register transactions including refunds, exchanges, store credits, gift cards, and cash pulls
- Reconcile media and cash transactions, including register count-downs and safe fund verification
- Observe sales floor and stockroom for loss prevention concerns and report unusual activity to management
- Maintain store visual standards and appearance while ensuring fixtures and cleanliness are impeccably maintained
- Assist in developing and mentoring junior sales associates
- Execute markdowns and re-merchandising as needed to maintain inventory accuracy
- Maintain awareness of store sales plans and individual contribution to business results
- Attend store meetings and safety briefings as required
Qualifications
- Ability to lift a minimum of 40 pounds regularly
- Capability to stand for extended periods
- Cash handling experience and proficiency
- Point-of-sale system experience
- Strong loss prevention awareness
Skills
Experience
Retail or customer-facing sales experience is beneficial, though the primary focus is on demonstrated capability to deliver exceptional customer service and execute Tommy Hilfiger brand standards.
Education
High school diploma or equivalent preferred.
Benefits
Medical, vision, and dental insurance; life and disability insurance; 401(k) with above-market company contribution; paid company holidays and paid time off; flexible work schedules and seasonal hours; access to Care.com services for childcare, elder care, adoption preparation, and pet care with backup care reimbursement; tuition reimbursement for continued education; employee discount on company outlets and e-commerce purchases; access to comprehensive wellbeing tools and programs.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Senior Sales Associate», «Lead Retail Associate», «Sales Associate Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.