- Address
- Tommy Hilfiger #270, 1200 South Clearview Parkway, Suite 1226, Elmwood, LA 70123 View map
- Employment
- Part-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
This part-time Lead Sales Associate position at Tommy Hilfiger's Elmwood location combines customer-facing sales responsibilities with operational and supervisory duties. The successful candidate will drive merchandise sales, maintain cash handling responsibilities, ensure loss prevention compliance, and assist in the development of other Sales Associates while upholding the brand's Customer Service Standards.
Role & Responsibilities
- Sell and promote Tommy Hilfiger merchandise in accordance with company Customer Service Standards
- Maintain cash register responsibilities and execute all register transactions including refunds, exchanges, store credits, and gift card operations
- Consistently provide exceptional customer service by treating all clients and staff members fairly and with priority over assigned tasks
- Keep merchandise stocked to appropriate levels on the sales floor and ensure visual presentation standards are maintained
- Maintain strong product knowledge regarding merchandise, promotions, and special events to drive effective sales conversations
- Execute opening and closing checklist duties to ensure the store is prepared for business
- Observe sales floor and stockroom for loss prevention and report unusual internal or external activity to management
- Reconcile register tills, count cash funds, and audit registers between cashiers as authorized
- Comply with all operational policies and procedures and attend required team meetings and briefings
- Assist in developing and mentoring other Sales Associates
- Execute markdowns and re-merchandise inventory as needed
- Maintain fixtures, hardware, and general store cleanliness and organization
Qualifications
- Ability to lift a minimum of 40 pounds and stand for extended periods of time
- Proven customer service experience in a retail environment
- Ability to manage multiple priorities and effectively communicate both verbally and in writing
- Flexibility to work rotating hours including evenings, weekends, and holidays as assigned by management
- Professional appearance and conduct that represents the Tommy Hilfiger brand image
Skills
Experience
Previous experience in a retail sales or customer service role is preferred. Experience working in a branded retail environment and familiarity with point-of-sale systems is advantageous.
Education
High school diploma or equivalent is preferred.
Workplace
This position is based in Elmwood, Louisiana, USA, within easy reach of Baton Rouge.
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Benefits
Medical insurance, vision insurance, dental insurance, life insurance and disability insurance; 401(k) retirement plan with above-market company contribution; paid time off and company-paid holidays; flexible work schedules; access to Care.com services for childcare, elder care, adoption, and pet care; tuition reimbursement for continued education; employee discount on Tommy Hilfiger and Calvin Klein products and services.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Lead», «Senior Sales Associate», «Customer Service Lead», «Store Associate Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.