Tommy Hilfiger Lead Sales Associate
- Location
- BethlehemPennsylvaniaUSA
- Employment
- Part-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Lead Sales Associate at Tommy Hilfiger retail store in Bethlehem, PA. Part-time role combining customer service, sales, and store operations.
Role & Responsibilities
- Generate maximum sales potential in accordance with Tommy Hilfiger customer service standards
- Deliver consistent customer service to company standard and build repeat customer base through excellent data capturing
- Maintain strong product knowledge regarding merchandise, promotions, and special events for effective selling
- Execute opening and closing checklist duties and operate all register transactions including refunds, exchanges, and gift cards
- Ensure consistent and accurate replenishment of product onto the sales floor and comply with visual presentation standards
- Manage zone coverage, acknowledge customers within assigned areas, and treat customer priorities above administrative tasks
- Minimize shortages through proper loss prevention procedures and observe sales floor for unusual activity
- Assist in developing Sales Associates and maintain professional appearance and conduct consistent with brand image
- Perform merchandising and visual responsibilities including markdowns, re-merchandising, and store organization
- Support all company and management decisions and demonstrate flexibility with rotating hours, night shifts, weekends, and holidays
Qualifications
- Ability to lift a minimum of 40 pounds and stand for extended periods
- Cash handling experience and proficiency with point-of-sale register operations
- Strong ability to multitask and manage time effectively
- Professional appearance and conduct aligned with brand standards
- Ability to work flexible and rotating schedules including nights, weekends, and holidays
Skills
Experience
Demonstrated retail sales experience with a track record of strong customer service delivery and sales achievement. Prior experience supporting or leading junior team members is preferred.
Education
High school diploma or equivalent; retail or customer service training is beneficial.
Workplace
This position is based in Bethlehem, Pennsylvania, USA, within easy reach of Philadelphia.
Benefits
Medical insurance, vision insurance, dental insurance, life insurance, disability insurance, 401(k) with above-market contribution, company-paid holidays, paid time off, flexible work schedules, seasonal hours, Care.com services for childcare and elder care, education assistance with tuition reimbursement, associate discount at company outlets and e-commerce sites.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Associate», «Sales Lead», «Client Advisor», «Retail Associate Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.