Tommy Hilfiger Floor Supervisor
- Location
- SweetwaterFloridaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Floor Supervisor opportunity at Tommy Hilfiger in Sweetwater, FL. Lead retail operations, mentor associates, and drive sales for iconic American fashion brand.
Role & Responsibilities
- Lead daily sales floor operations and drive sales performance toward store targets
- Deliver warm, engaging customer interactions that inspire brand loyalty and sales conversions
- Open and close the store, maintaining all operational and security protocols
- Coach and mentor retail associates in real-time, modelling brand standards and service excellence
- Process new inventory, restock merchandise, and maintain visual presentation standards
- Perform point-of-sale transactions and provide cashier support as needed
- Support the Store Manager in creating a motivating and inclusive team environment
- Promote brand campaigns, product launches, and marketing initiatives to customers
Qualifications
- Prior retail leadership and key holder experience required
- Demonstrated ability to lead by example and resolve operational issues in the moment
- Strong organizational and time-management capabilities
- Physical capability to walk, stand, bend, reach and squat for extended periods and carry up to 20 pounds
- Passion for the Tommy Hilfiger brand and Americana lifestyle aesthetic
Skills
Experience
Prior retail team leader and key holder experience is required. Candidates should demonstrate a track record of successfully managing retail operations, coaching associates, and driving sales performance in a fast-paced retail environment.
Education
High school diploma or equivalent is typically required; additional retail management training or certification is valued.
Workplace
The role is situated in Sweetwater, Florida, USA — conveniently close to Miami.
Benefits
Up to 75% employee discount on Tommy Hilfiger merchandise; flexible schedule including nights, weekends, and holiday availability; training and career development opportunities; 401(k) retirement savings plan with above-market employer contributions; comprehensive insurance coverage (medical, vision, dental, life, disability); paid time off and company-paid holidays; access to Care.com services for childcare, elder care, adoption, and pet care; tuition reimbursement for continued education; wellness programs and support tools.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Floor Lead», «Store Operations Supervisor», «Sales Floor Manager», «Retail Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.