- Location
- Seattle Washington USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks an experienced Floor Supervisor to lead sales floor operations and deliver exceptional customer experiences at its Seattle retail location. This leadership role encompasses managing daily sales goals, coaching and supporting retail associates, executing store openings and closings, and serving as a key holder and brand ambassador for the iconic American lifestyle brand. The successful candidate will combine strong merchandising execution with motivational team leadership under the guidance of the Store Manager.
Role & Responsibilities
- Lead daily sales floor operations and drive achievement of sales targets
- Assume ownership of store opening and closing procedures as a key holder
- Coach and mentor retail associates in real-time, fostering a motivating and inclusive team environment
- Deliver exceptional customer service and engage customers in meaningful brand conversations that drive sales and loyalty
- Process new inventory, restock merchandise, and maintain visual standards aligned with brand guidelines
- Execute cashiering and point-of-sale transactions accurately and efficiently
- Promote brand campaigns and product launches to customers, embodying the brand vision and values
- Support Store Manager in daily operations and problem resolution
Qualifications
- Prior retail team leader and key holder experience
- Demonstrated ability to lead by example and resolve operational issues independently
- Strong customer service orientation and ability to energize customer interactions
- Proficiency in retail merchandising, inventory management, and sales floor operations
- Ability to stand, walk, bend, reach and squat for prolonged periods
- Capable of lifting and carrying up to 20 pounds regularly
Skills
Experience
Prior retail team leader and key holder experience required. Proven ability to manage sales floor operations, coach associates, and deliver strong customer experiences in a fast-paced retail environment.
Education
High school diploma or equivalent preferred.
Benefits
Brand discount up to 75% off Tommy Hilfiger products; comprehensive medical, vision and dental insurance; life and disability insurance; above-market 401(k) retirement savings plan; paid holidays and paid time off; flexible work schedules and seasonal hours; childcare and elder care services via Care.com with backup care reimbursement; pet care services; education assistance and tuition reimbursement; wellbeing programs and support tools.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Floor Leader», «Sales Floor Manager», «Retail Operations Lead», «Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.