- Location
- 1800 Franklin Mills Circle (View map)Philadelphia, PA 19154USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 29, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a full-time Floor Supervisor to lead sales-floor operations, open and close the store, drive sales, coach associates, and deliver an exceptional customer experience while upholding brand standards. The role includes inventory processing, replenishment, and cashiering, with availability for nights, weekends, and holidays.
Role & Responsibilities
- Deliver a high-quality customer experience by engaging customers warmly, initiating conversations that support sales, and building brand loyalty.
- Open and close the store as key holder and leader on duty.
- Drive daily sales goals and sales performance.
- Coach associates in real time and support the management team in delivering an exceptional store experience.
- Stay current on campaigns and product launches and promote the brand vision to customers.
- Process new inventory, replenish shelves, operate the cash register, and support other sales-floor activities.
- Help foster a motivating and inclusive team environment.
- Uphold brand standards and represent the brand with pride, commitment, and passion.
Qualifications
- Prior retail team leader and key holder experience.
- Friendliness, organization, and excellent time-management skills.
- Confidence leading by example, resolving issues in the moment, and supporting daily operations.
- Energy and enthusiasm for the brand’s goals and values.
- Ability to walk, stand, bend, reach, and squat for prolonged periods and carry up to 20 pounds.
- Availability for a flexible schedule, including nights, weekends, and holidays.
Skills
Experience
Prior retail team leader and key holder experience
Workplace
The role is situated in Philadelphia, Pennsylvania, USA.
Explore jobs in the USA.
Benefits
Brand discount of up to 75%; training and career development; Retirement Savings Plan; medical, vision, dental, life, and disability insurance; 401(k) contribution for eligible associates; company-paid holidays; paid time off; seasonal hours and flexible work schedules; wellbeing tools and programs; Care.com services for childcare, elder care, adoption preparation, and pet care, plus reimbursement for backup care; continued education support, including tuition reimbursement; associate discount at company outlets and e-commerce sites. Benefit eligibility depends on employment status, location, and length of employment.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Floor Supervisor», «Sales Floor Supervisor», «Retail Team Supervisor», «Sales Team Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.