Tommy Hilfiger Floor Supervisor
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Floor Supervisor - Part-Time at Tommy Hilfiger in Oceanside, NY. Lead retail operations and drive sales performance in a dynamic retail environment.
Role & Responsibilities
- Lead and supervise sales floor operations, including opening and closing store procedures
- Drive daily sales goals and monitor team performance metrics
- Provide real-time coaching and mentoring to retail associates on customer service and sales techniques
- Deliver exceptional customer experiences by engaging customers warmly and authentically
- Process new inventory, restock merchandise, and maintain store organization standards
- Operate point-of-sale systems and handle cashier duties as needed
- Promote brand campaigns, new product launches, and Tommy Hilfiger brand vision to customers
- Support Store Manager in maintaining store appearance, cleanliness, and operational excellence
- Resolve customer and operational issues promptly and professionally
- Model brand pride, commitment, and passion in all customer and team interactions
Qualifications
- Prior retail team leader or key holder experience required
- Demonstrated ability to lead by example and resolve issues independently
- Strong organizational and time-management skills
- Excellent interpersonal and communication abilities
- Physical capability to walk, stand, bend, reach, and squat for prolonged periods
- Ability to carry up to 20 pounds regularly
- Availability for flexible scheduling including nights, weekends, and holidays
Skills
Experience
Prior retail team leader and key holder experience is required. Candidates should demonstrate a proven track record in leading retail teams, managing floor operations, and delivering strong customer service in fast-paced retail environments.
Education
High school diploma or equivalent preferred.
Workplace
This position is based in Oceanside, New York, USA, within easy reach of New York.
Benefits
Brand discount up to 75% off; competitive pay; training and career development; 401(k) retirement savings plan with above-market contribution; comprehensive insurance benefits including medical, vision, dental, life, and disability coverage; paid time off and company-paid holidays; flexible work schedules; access to Care.com services for childcare, elder care, adoption support, and pet care; tuition reimbursement for continued education; employee wellness programs and tools.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Floor Lead», «Store Floor Manager», «Sales Floor Supervisor», «Team Lead - Retail Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.