Tommy Hilfiger Floor Supervisor
- Location
- LouisvilleKentuckyUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Tommy Hilfiger Floor Supervisor full-time position in Louisville, KY. Lead retail operations, drive sales, and mentor team members.
Role & Responsibilities
- Open and close the store, ensuring all security and operational protocols are followed
- Drive daily sales goals and monitor team performance metrics
- Coach and mentor sales associates in real-time, providing feedback and support
- Maintain store presentation standards through inventory processing, restocking, and merchandising
- Deliver warm, engaging customer interactions that inspire brand loyalty and drive conversions
- Process transactions at point-of-sale and handle cash management
- Resolve customer concerns and operational issues with professionalism and efficiency
- Support the Store Manager in executing brand campaigns and product launches
- Communicate brand vision and campaign updates to the team
Qualifications
- Prior retail team leader and key holder experience required
- Demonstrated ability to lead by example and resolve conflicts in the moment
- Proficiency in driving sales performance and meeting targets
- Strong organizational and time-management skills
- Physical capability to walk, stand, bend, reach, and squat for prolonged periods and carry up to 20 pounds
Skills
Experience
Prior retail team leader and key holder experience is required for this role.
Education
No specific educational requirement mentioned; high school diploma or equivalent is typically expected for retail leadership positions.
Workplace
The role is situated in Louisville, Kentucky, USA.
Benefits
Flexible schedule including nights, weekends, and holiday availability; brand discount up to 75% off; competitive pay; training and career development opportunities; 401(k) retirement savings plan; comprehensive medical, vision, dental, and life insurance; disability insurance; paid holidays and paid time off; seasonal hours and flexible work schedules; Care.com services for childcare, elder care, adoption, and pet care; tuition reimbursement for continued education; associate discounts on company outlets and e-commerce.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Floor Leader», «Sales Floor Supervisor», «Store Operations Lead», «Shift Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.