Tommy Hilfiger Floor Supervisor

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Tommy Hilfiger seeks a Floor Supervisor to lead daily sales operations and foster an inclusive team environment in a retail store setting. The role combines customer engagement, team leadership, and operational management—opening and closing the store, driving sales performance, coaching associates, and maintaining brand standards. The ideal candidate brings prior retail leadership experience, exceptional organizational skills, and genuine enthusiasm for the Tommy Hilfiger brand vision.

Role & Responsibilities

• Drive daily sales goals and lead the sales floor team with real-time coaching and support
• Open and close the retail store, ensuring adherence to operational procedures and brand standards
• Deliver exceptional customer service by engaging warmly with customers and building brand loyalty
• Process new inventory, restock shelves, handle cashiering, and manage behind-the-scenes operations
• Support the Store Manager in creating a motivating, inclusive, and high-performing team environment
• Communicate brand campaigns, product launches, and company values to customers and team members
• Resolve customer and operational issues promptly and effectively

Qualifications

• Prior retail team leader and key holder experience
• Strong customer service and sales orientation
• Demonstrated ability to lead by example and resolve issues in real-time
• Organizational and time-management excellence
• Ability to walk, stand, bend, reach, and squat for prolonged periods
• Capacity to lift and carry up to 20 pounds regularly
• Alignment with Tommy Hilfiger brand goals and values

Skills

Experience

Prior retail team leader and key holder experience is required. Experience in a supervisory or lead capacity within a fast-paced retail environment is essential.

Education

High school diploma or equivalent; further retail or management training is beneficial.

Compensation

The base compensation for this position ranges from USD 18.92 to USD 24.24 per hour.

Benefits

Flexible schedule including nights, weekends, and holiday availability; competitive pay; brand discount up to 75% off; training and career development opportunities; retirement savings plan (401k) with above-market company contribution; comprehensive health, vision, and dental insurance; paid time off and company-paid holidays; Care.com services for childcare, elder care, adoption preparation, and pet care with backup care reimbursement; education assistance including tuition reimbursement; associate discount at company outlets and e-commerce sites.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.