- Location
- 130 Outlet Square (View map)Hershey, PA 17033USA
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks an experienced Floor Supervisor to lead daily retail operations at its Hershey, PA location. The successful candidate will drive sales performance, oversee inventory management, provide real-time coaching to associates, and maintain exceptional customer experiences while upholding brand standards. This leadership role includes store opening and closing responsibilities, team development, and execution of brand campaigns and product launches in a dynamic retail environment.
Role & Responsibilities
- Drive daily sales goals and performance metrics for the retail floor
- Open and close the store with key holder responsibilities and accountability
- Coach and mentor retail associates in real-time, providing constructive feedback and development opportunities
- Maintain visual merchandising standards and ensure proper inventory processing and shelf restocking
- Process customer transactions at point-of-sale and provide expert product consultation
- Promote brand campaigns, product launches, and brand vision to customers and team members
- Support store management in delivering exceptional customer experiences and resolving operational issues
- Demonstrate brand ambassadorship through active engagement with customers and colleagues
- Perform general sales floor duties including inventory rotation, cashiering, and stock management
Qualifications
- Prior retail team leader and key holder experience required
- Proven ability to lead by example and resolve operational issues in the moment
- Demonstrated customer service excellence and ability to build brand loyalty
- Strong organizational and time-management skills
- Ability to walk, stand, bend, reach, and squat for prolonged periods
- Physical capacity to carry and lift up to 20 pounds regularly
- Availability for flexible scheduling including nights, weekends, and holidays
Skills
Experience
Prior retail team leadership and key holder experience in a fast-paced retail environment. Experience in driving sales performance, managing inventory, and coaching retail staff required.
Education
High school diploma or equivalent required.
Workplace
This position is based in Hershey, Pennsylvania, USA, within easy reach of Philadelphia.
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Benefits
Brand discount up to 75% off PVH outlets and e-commerce sites; comprehensive medical, vision, dental, life, and disability insurance; 401(k) retirement savings plan with above-market contribution; paid company holidays and paid time off; flexible work schedules and seasonal hours; Care.com services for childcare, elder care, adoption, and pet care with backup care reimbursement; tuition reimbursement for continued education; access to wellbeing programs and support tools.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Supervisor», «Store Floor Lead», «Sales Floor Coordinator», «Retail Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.