- Location
- 2950 W Interstate Route 20, Suite 810 (View map)Grand Prairie, TX 75052USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Floor Supervisor to lead daily retail operations and deliver exceptional customer experiences at a flagship Kids concept store. The successful candidate will manage inventory and merchandising, coach sales associates in real-time, and drive sales performance while opening and closing the store under the direction of the Store Manager. This is a hands-on leadership role requiring both front-of-house customer engagement and behind-the-scenes operational support to uphold the brand's standards of accessible luxury.
Role & Responsibilities
- Lead opening and closing procedures while managing cash reconciliation and store security
- Drive daily sales goals and maintain store performance metrics
- Coach and mentor floor associates in real-time, fostering a motivating and inclusive team environment
- Process new inventory, restock merchandise, and maintain visual standards across the sales floor
- Deliver warm, engaging customer interactions that inspire loyalty and drive conversion
- Resolve customer and operational issues in the moment with confidence and professionalism
- Serve as Brand Ambassador by staying connected to campaigns, product launches and brand vision
Qualifications
- Prior experience as a retail team leader or key holder
- Demonstrated ability to lead by example and resolve issues independently
- Strong organizational and time-management capabilities
- Physical capability to walk, stand, bend, reach and squat for prolonged periods and carry up to 20 pounds
- Passion for the Tommy Hilfiger brand vision and values
Skills
Experience
Prior retail team leader and key holder experience required, with demonstrated success in managing store operations and coaching associates.
Education
High school diploma or equivalent preferred.
Workplace
This position is based in Grand Prairie, Texas, USA, within easy reach of Dallas.
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Benefits
Brand discount up to 75% off; competitive pay; retirement savings plan (401k); medical, vision, dental, life and disability insurance; paid time off and company-paid holidays; flexible work schedules and seasonal hours; childcare and elder care services through Care.com; pet care services; tuition reimbursement for continued education; access to wellbeing programs and tools.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Retail Floor Supervisor», «Store Operations Supervisor», «Team Lead - Sales Floor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.