Tommy Hilfiger Floor Supervisor

Employment
Full-Time
Seniority
Supervisor
Posted
Sep 22, 2026

Tommy Hilfiger seeks a Floor Supervisor in Grand Prairie, Texas to lead retail operations and customer experience at the Tommy Kids store.

Role & Responsibilities

  • Lead opening and closing procedures while managing cash reconciliation and store security
  • Drive daily sales goals and maintain store performance metrics
  • Coach and mentor floor associates in real-time, fostering a motivating and inclusive team environment
  • Process new inventory, restock merchandise, and maintain visual standards across the sales floor
  • Deliver warm, engaging customer interactions that inspire loyalty and drive conversion
  • Resolve customer and operational issues in the moment with confidence and professionalism
  • Serve as Brand Ambassador by staying connected to campaigns, product launches and brand vision

Qualifications

  • Prior experience as a retail team leader or key holder
  • Demonstrated ability to lead by example and resolve issues independently
  • Strong organizational and time-management capabilities
  • Physical capability to walk, stand, bend, reach and squat for prolonged periods and carry up to 20 pounds
  • Passion for the Tommy Hilfiger brand vision and values

Skills

Customer service excellence Point-of-sale (POS) operations Cash handling and reconciliation Inventory management Team coaching and mentoring Visual merchandising Sales floor operations

Experience

Prior retail team leader and key holder experience required, with demonstrated success in managing store operations and coaching associates.

Education

High school diploma or equivalent preferred.

Workplace

This position is based in Grand Prairie, Texas, USA, within easy reach of Dallas.

Benefits

Brand discount up to 75% off; competitive pay; retirement savings plan (401k); medical, vision, dental, life and disability insurance; paid time off and company-paid holidays; flexible work schedules and seasonal hours; childcare and elder care services through Care.com; pet care services; tuition reimbursement for continued education; access to wellbeing programs and tools.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Retail Floor Supervisor», «Store Operations Supervisor», «Team Lead - Sales Floor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tommy Hilfiger

Tommy Hilfiger Floor Supervisor

Grand Prairie, USA

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