Tommy Hilfiger Floor Supervisor
- Location
- Franklin MillsPennsylvaniaUSA
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Floor Supervisor position at Tommy Hilfiger in Franklin Mills, PA. Lead retail operations and team engagement in a part-time role.
Role & Responsibilities
- Drive daily sales goals and performance metrics while supporting the Store Manager's vision
- Lead by example, coaching retail associates in real-time on the sales floor and resolving operational issues
- Execute key holder responsibilities including opening and closing store procedures, cash handling, and security protocols
- Deliver warm, engaging customer interactions that inspire product discovery and build brand loyalty
- Process inventory, restock merchandise, and maintain visual standards across the sales floor
- Promote brand campaigns and product launches while serving as a brand ambassador to customers
- Support the creation and maintenance of a diverse, inclusive, and motivating team environment
Qualifications
- Prior retail supervisory or key holder experience
- Demonstrated leadership ability and confidence in resolving issues independently
- Strong interpersonal skills and ability to build rapport with customers and team members
- Physical capability to walk, stand, bend, reach, and squat for prolonged periods
- Ability to lift and carry up to 20 pounds regularly
Skills
Experience
Prior retail team leadership and key holder experience required. The ideal candidate brings proven success in a supervisory role within a fast-paced retail environment, with demonstrated ability to drive sales performance and mentor associates.
Education
High school diploma or equivalent preferred.
Workplace
The role is situated in Franklin Mills, Pennsylvania, USA — conveniently close to Philadelphia.
Benefits
Brand discount up to 75% off Tommy Hilfiger and Calvin Klein merchandise; flexible schedule including nights, weekends, and holiday availability; competitive pay; training and career development opportunities; retirement savings plan (401k with above-market contribution); best-in-class medical, vision, dental, life, and disability insurance; company-paid holidays and paid time off; access to Care.com services for childcare, elder care, adoption, and pet care; tuition reimbursement for continued education.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Floor Supervisor», «Store Operations Supervisor», «Sales Floor Lead», «Retail Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.