- Address
- Tommy Hilfiger #270, 1200 South Clearview Parkway, Suite 1226, Elmwood, LA 70123 View map
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger is opening a new store location in Elmwood, Louisiana and seeking a dynamic, full-time Floor Supervisor to lead retail operations and inspire team performance. The Floor Supervisor will serve as a key holder, managing daily store operations including opening and closing, driving sales goals, coaching associates, processing inventory, and embodying the brand's iconic American lifestyle positioning. This leadership role requires a natural customer experience expert who can energize customer interactions, resolve operational issues proactively, and cultivate an inclusive team environment.
Role & Responsibilities
- Deliver exceptional customer service and spark engagement across the sales floor to drive sales performance
- Open and close the store as key holder, maintaining operational standards and security protocols
- Coach and support retail associates in real-time to optimize their performance and customer interactions
- Drive daily sales goals and contribute to achievement of store targets
- Process new inventory, restock shelves, and maintain visual merchandising standards
- Perform cashiering duties and handle point-of-sale transactions
- Promote brand campaigns and product launches to customers as a brand ambassador
- Support store management team in delivering consistent, exceptional retail experiences
Qualifications
- Prior retail team leader and key holder experience
- Ability to demonstrate leadership by example and resolve operational issues promptly
- Capability to walk, stand, bend, reach and squat for prolonged periods
- Physical ability to carry up to 20 pounds regularly
Skills
Experience
Prior retail team leader and key holder experience required; demonstrated success in driving sales performance and supporting store operations in a retail environment
Education
High school diploma or equivalent preferred
Workplace
This position is based in Elmwood, Louisiana, USA, within easy reach of New Orleans.
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Benefits
Brand discount up to 75% off; training and career development; retirement savings plan (401k); medical, vision, and dental insurance; paid time off and company-paid holidays; flexible work schedules; access to Care.com services for childcare and elder care; tuition reimbursement for continued education
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Floor Lead», «Retail Supervisor», «Sales Supervisor», «Customer Experience Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.