Tommy Hilfiger Floor Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Tommy Hilfiger Floor Supervisor in El Paso, TX. Lead sales floor operations, coach teams, and deliver exceptional customer experiences in this full-time retail leadership role.
Role & Responsibilities
- Lead and supervise daily sales floor operations and drive sales performance targets
- Open and close the store, managing key holder responsibilities and store security
- Coach and mentor retail associates in real-time, providing guidance on customer service and sales techniques
- Deliver exceptional customer experiences through warm, engaging interactions and product knowledge
- Process new inventory, restock merchandise, and maintain store cleanliness and visual standards
- Handle cash transactions, cashiering, and point-of-sale operations
- Support the Store Manager in executing brand initiatives, campaigns, and product launches
- Resolve customer and operational issues promptly while maintaining brand standards
- Foster an inclusive, motivating team environment that promotes brand pride and commitment
Qualifications
- Prior experience as a retail team leader or key holder
- Demonstrated ability to drive sales performance and meet sales goals
- Strong leadership and interpersonal skills
- Excellent time-management and organizational abilities
- Physical ability to walk, stand, bend, reach, and squat for prolonged periods
- Ability to lift and carry items up to 20 pounds regularly
Skills
Experience
Prior retail team leader and key holder experience required. Demonstrated success managing sales floors and supporting store operations teams.
Education
High school diploma or equivalent preferred; no specific degree required.
Workplace
This position is based in El Paso, Texas, USA.
Benefits
Brand discount up to 75% off; Retirement Savings Plan (401(k)); flexible schedule including nights, weekends, and holiday availability; comprehensive health insurance (medical, vision, dental, life, disability); paid time off and company-paid holidays; Care.com services for childcare, elder care, pet care, and adoption support; education assistance and tuition reimbursement; wellbeing programs and support tools.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Floor Supervisor», «Retail Supervisor», «Team Lead - Retail Operations», «Store Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.