Tommy Hilfiger Floor Supervisor

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Tommy Hilfiger seeks a Floor Supervisor to lead daily sales floor operations and drive sales performance at its El Paso, Texas retail location. The successful candidate will open and close the store, coach retail associates, deliver exceptional customer experiences, and support the Store Manager in executing brand initiatives. This full-time role demands strong leadership, excellent time-management, and prior retail key holder experience.

Role & Responsibilities

• Lead and supervise daily sales floor operations and drive sales performance targets
• Open and close the store, managing key holder responsibilities and store security
• Coach and mentor retail associates in real-time, providing guidance on customer service and sales techniques
• Deliver exceptional customer experiences through warm, engaging interactions and product knowledge
• Process new inventory, restock merchandise, and maintain store cleanliness and visual standards
• Handle cash transactions, cashiering, and point-of-sale operations
• Support the Store Manager in executing brand initiatives, campaigns, and product launches
• Resolve customer and operational issues promptly while maintaining brand standards
• Foster an inclusive, motivating team environment that promotes brand pride and commitment

Qualifications

• Prior experience as a retail team leader or key holder
• Demonstrated ability to drive sales performance and meet sales goals
• Strong leadership and interpersonal skills
• Excellent time-management and organizational abilities
• Physical ability to walk, stand, bend, reach, and squat for prolonged periods
• Ability to lift and carry items up to 20 pounds regularly

Skills

Experience

Prior retail team leader and key holder experience required. Demonstrated success managing sales floors and supporting store operations teams.

Education

High school diploma or equivalent preferred; no specific degree required.

Benefits

Brand discount up to 75% off; Retirement Savings Plan (401(k)); flexible schedule including nights, weekends, and holiday availability; comprehensive health insurance (medical, vision, dental, life, disability); paid time off and company-paid holidays; Care.com services for childcare, elder care, pet care, and adoption support; education assistance and tuition reimbursement; wellbeing programs and support tools.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.