Tommy Hilfiger Floor Supervisor

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Tommy Hilfiger seeks a Floor Supervisor to lead daily sales operations and deliver exceptional customer experiences on the retail floor. This part-time leadership position oversees inventory management, cashier operations, associate coaching, and store opening/closing procedures while upholding brand standards. The ideal candidate combines retail expertise, team leadership capability, and genuine passion for the Tommy Hilfiger brand.

Role & Responsibilities

• Drive daily sales goals and performance metrics for the sales floor
• Open and close the store as a key holder, ensuring all protocols are followed
• Coach and support retail associates in real-time, fostering a motivating and inclusive team environment
• Deliver warm, engaging customer interactions that build brand loyalty and inspire sales
• Process new inventory, restock merchandise, and maintain organized sales floor displays
• Operate point-of-sale systems and handle cashier operations
• Promote brand campaigns, product launches, and brand vision to customers
• Support the Store Manager in delivering exceptional overall store experience

Qualifications

• Prior retail team leader and key holder experience
• Demonstrated expertise in customer service and sales
• Strong leadership and interpersonal skills
• Physical ability to walk, stand, bend, reach and squat for prolonged periods and carry up to 20 pounds
• Availability for flexible schedule including nights, weekends and holidays

Skills

Experience

Prior retail team leader and key holder experience required. Experience in coaching retail associates and driving sales performance in a fast-paced retail environment preferred.

Education

High school diploma or equivalent required.

Benefits

Brand discount up to 75% off, retirement savings plan (401(k)), medical insurance, vision insurance, dental insurance, life insurance, disability insurance, paid time off, company-paid holidays, flexible work schedules, childcare and elder care services through Care.com, adoption preparation support, pet care services, tuition reimbursement for education assistance, access to wellbeing programs and tools.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.