- Location
- Charleston South Carolina USA
- Address
- 4840 Tanger Outlet Blvd., Suite 399, Charleston, SC 29418 View map
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger seeks a Floor Supervisor to lead sales floor operations and deliver exceptional customer experiences at a Charleston retail location. The role combines direct sales floor engagement with supervisory responsibilities including opening and closing procedures, real-time coaching of associates, inventory management, and driving daily sales goals. The successful candidate will serve as a key holder and brand ambassador while supporting the Store Manager in maintaining operational excellence and an inclusive team environment.
Role & Responsibilities
- Lead and supervise daily sales floor operations, including opening and closing procedures and cash handling
- Drive sales performance and assist customers with product knowledge and brand storytelling
- Coach and mentor associate team members in real-time, modeling best practices in customer service and sales
- Process inventory, restock merchandise, and maintain visual standards aligned with brand guidelines
- Execute point-of-sale transactions and resolve customer inquiries or concerns promptly
- Support Store Manager in recruitment, training, and development initiatives
- Communicate brand campaigns, product launches, and promotional activities to the sales team and customers
- Maintain store cleanliness, organization, and adherence to loss prevention protocols
Qualifications
- Prior experience as a retail team leader or key holder in a customer-facing environment
- Demonstrated ability to motivate and lead a diverse team with confidence and professionalism
- Strong understanding of point-of-sale systems and retail operations
- Physical ability to walk, stand, bend, reach, and squat for prolonged periods; capacity to carry up to 20 pounds regularly
- Flexibility to work nights, weekends, and holiday shifts as scheduled
Skills
Experience
Prior retail leadership experience as a team lead, key holder, or supervisor in a fast-paced retail environment, with proven ability to manage store operations and coach associates.
Education
High school diploma or equivalent required; some college or retail management coursework preferred.
Workplace
The role is situated in Charleston, South Carolina, USA.
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Benefits
Brand discount up to 75% off Tommy Hilfiger and Calvin Klein merchandise; 401(k) retirement savings plan with above-market contributions; medical, vision, dental, life, and disability insurance; paid time off and company-paid holidays; flexible work schedules and seasonal hours; Care.com services for childcare, elder care, adoption, and pet care with backup care reimbursement; tuition reimbursement for continued education; access to wellness programs and tools.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Retail Floor Lead», «Store Operations Supervisor», «Team Lead - Retail», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.