Tommy Hilfiger Floor Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Floor Supervisor role at Tommy Hilfiger in Chandler, AZ. Lead retail sales team, drive store performance, and represent the brand.
Role & Responsibilities
- Lead customer interactions with warmth and attentiveness, inspiring sales conversations that build brand loyalty
- Open and close the store, managing key-holder responsibilities and security protocols
- Coach associates in real-time, fostering a motivating and inclusive team environment
- Drive daily sales goals and monitor sales floor performance metrics
- Process new inventory, restock shelves, and maintain merchandising standards throughout the store
- Perform cashiering and point-of-sale transactions accurately and efficiently
- Communicate brand campaigns, product launches, and promotional initiatives to the team and customers
- Resolve operational issues independently and support the Store Manager in delivering exceptional store experiences
- Maintain visual merchandising standards and ensure the store environment reflects brand positioning
Qualifications
- Prior retail team leader or key holder experience
- Demonstrated ability to lead by example and resolve issues in the moment
- Strong customer service and brand ambassador mindset
- Exceptional organizational and time-management skills
- Ability to walk, stand, bend, reach, and squat for prolonged periods
- Capacity to lift and carry up to 20 pounds regularly
Skills
Experience
Prior experience in a retail team leader or key holder role is required. The ideal candidate demonstrates a proven track record of leading by example, driving sales performance, and fostering positive team dynamics in a fast-paced retail environment.
Education
High school diploma or equivalent required; further retail management certification or training is advantageous but not required.
Workplace
The successful candidate will be located in Chandler, Arizona, USA, with easy access to Phoenix.
Benefits
Flexible schedule including nights, weekends, and holiday availability; brand discount up to 75% off; competitive pay; training and career development; 401(k) retirement savings plan with above-market company contribution; medical, vision, dental, life, and disability insurance; company-paid holidays and paid time off; Care.com services for childcare, elder care, adoption, and pet care; education assistance including tuition reimbursement; associate discount at company outlets and e-commerce sites.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Floor Supervisor», «Retail Supervisor», «Store Floor Lead», «Sales Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.