Tommy Hilfiger Floor Supervisor
- Location
- BethlehemPennsylvaniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Tommy Hilfiger Floor Supervisor role in Bethlehem, PA. Lead sales floor, manage team, drive performance—full-time retail leadership position.
Role & Responsibilities
- Lead opening and closing store operations as key holder, ensuring security and compliance with brand standards
- Drive daily sales goals and performance metrics whilst maintaining motivating team environment
- Coach and support sales associates in real-time, resolving issues and modeling customer service excellence
- Process incoming inventory, restock merchandise, and manage cashier operations
- Promote brand campaigns, product launches, and Tommy Hilfiger brand vision to customers and team members
- Maintain store appearance and visual standards in alignment with brand guidelines
- Support Store Manager in delivering exceptional retail experience and achieving operational targets
Qualifications
- Prior experience as retail team leader or key holder
- Proven ability to lead by example and resolve operational issues promptly
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Physical capability to walk, stand, bend, reach and squat for prolonged periods and carry up to 20 pounds
Skills
Experience
Prior retail team leader and key holder experience required. Demonstrated success in fast-paced retail environments with proven track record of driving sales and developing team members.
Education
High school diploma or equivalent preferred.
Workplace
This position is based in Bethlehem, Pennsylvania, USA, within easy reach of Allentown.
Benefits
Brand discount up to 75% off, competitive pay, training and career development, retirement savings plan (401k) with above-market contribution, medical insurance, vision insurance, dental insurance, life insurance, disability insurance, company-paid holidays, paid time off, flexible work schedules, Care.com services for childcare and elder care, education assistance and tuition reimbursement, wellbeing tools and programs.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Floor Lead», «Sales Floor Supervisor», «Store Operations Lead», «Retail Shift Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.