Tommy Hilfiger Floor Supervisor
- Location
- Arizona MillsArizonaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 23, 2026
Floor Supervisor Full-Time at Tommy Hilfiger, Arizona Mills, AZ. Lead retail sales and drive customer experience for iconic lifestyle brand.
Role & Responsibilities
- Drive daily sales goals and coach retail associates in real-time to optimize sales floor performance
- Open and close the store, serving as key holder with full operational responsibility during assigned shifts
- Deliver exceptional customer experience by engaging shoppers with product knowledge and brand storytelling
- Process new inventory, restock merchandise, monitor visual displays, and ensure store standards align with brand guidelines
- Support the Store Manager in maintaining a motivating, inclusive, and high-performing team environment
- Promote brand campaigns and product launches to customers, positioning Tommy Hilfiger as the lifestyle destination
- Handle point-of-sale transactions, payment processing, and cash management responsibilities
- Resolve customer and operational issues proactively, escalating complex matters to management as needed
Qualifications
- Prior retail team leader and key holder experience required
- Proven ability to lead by example and drive sales performance
- Strong organizational and time-management skills
- Excellent interpersonal and communication abilities
- Physical capability to walk, stand, bend, reach, and squat for prolonged periods and carry up to 20 pounds
Skills
Experience
Prior retail team leader and key holder experience with demonstrated ability to manage sales floor operations and develop associate talent.
Education
High school diploma or equivalent required; retail management training or certifications preferred.
Workplace
This position is based in Arizona Mills, Arizona, USA, within easy reach of Phoenix.
Benefits
Brand discount up to 75% off Tommy Hilfiger and Calvin Klein collections; competitive pay; flexible scheduling including nights, weekends, and holiday availability; comprehensive medical, dental, vision, life, and disability insurance; 401(k) retirement savings plan with above-market contribution; paid time off and company-paid holidays; flexible work schedules and seasonal hours; access to Care.com services for childcare, elder care, adoption preparation, and pet care; tuition reimbursement for education assistance; wellbeing tools and programs; associate discount on company outlets and e-commerce sites.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Store Floor Leader», «Retail Supervisor», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.