Tommy Hilfiger Floor Supervisor

About Tommy Hilfiger

Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.

Tommy Hilfiger seeks a Floor Supervisor to lead daily retail operations, drive sales performance, and elevate customer experience across a branded retail location. The successful candidate will manage opening and closing procedures, coach sales associates in real time, process inventory, and serve as a key holder while embodying the brand's iconic American aesthetic and lifestyle positioning.

Role & Responsibilities

• Lead daily operations on the sales floor including opening and closing store procedures
• Drive sales performance and achievement of daily/weekly sales targets
• Coach and mentor sales associates in real-time; resolve issues on the floor with authority and professionalism
• Process incoming inventory, restock merchandise, and maintain visual standards
• Manage POS transactions and support cashiering operations
• Serve as a brand ambassador, staying informed of campaigns, product launches, and brand values
• Create and maintain a motivating, inclusive, and high-energy team environment
• Support the Store Manager in all operational and strategic initiatives

Qualifications

• Prior retail team leader and key holder experience
• Demonstrated ability to lead by example and inspire team members
• Strong customer service and sales acumen
• Excellent organizational and time-management skills
• Ability to work flexible schedule including nights, weekends, and holidays
• Physical capability to walk, stand, bend, reach, and squat for prolonged periods
• Ability to lift and carry up to 20 pounds regularly

Skills

Experience

Prior retail team leader and key holder experience required; demonstrated success in a supervisory or leadership capacity on a retail sales floor.

Education

High school diploma or equivalent required.

Benefits

Brand discount up to 75% off; competitive pay; flexible scheduling with nights, weekends, and holiday availability; retirement savings plan (401k); medical, vision, dental, life, and disability insurance; company-paid holidays; paid time off; seasonal hours; access to Care.com services for childcare, elder care, adoption, and pet care; tuition reimbursement for continued education; wellness programs and support tools.

Culture

Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.